Trepoint Hires Sound Telecom’s USA-based Outbound Call Centers to Build Successful Seminar Registration Program

Share Article

Sound Telecom, a leading nationwide provider of telephone answering services, call center solutions and cloud-based phone systems was chosen by Trepoint to increase attendance for its client’s global seminar.

This is a picture of the call center floor at the Spokane location of Sound Telecom a provider of Sound Telecom inbound call center services, Sound Telecom bilingual contact center services, Sound Telecom Telemarketing Services, Sound Telecom Answering

Sound Telecom's Spokane Washington Call Center Floor

We had the charge to make sure that leading IT professionals from around the country would be in attendance. So we turned to Sound Telecom to make that happen.

Trepoint, headquartered in Great Neck New York, is a different kind of marketing services company. They help Challenger Brands achieve strategic, measurable results by leveraging a unique blend of technology, creative, and integrated marketing expertise. Today Trepoint announced that Sound Telecom successfully supported its efforts to build attendance for a seminar hosted by one of its important clients.

“Our client hosted an incredibly important industry-focused seminar,” said Jaime Teich, Account Supervisor for Trepoint. “We had the charge to make sure that leading IT professionals from around the country would be in attendance. So we turned to Sound Telecom to make that happen.”

Trepoint’s client is focused on managing the explosive growth in information handling required by today’s IT professionals. “When Trepoint contacted Sound Telecom and explained the nature of the seminar, Brian Gabriel, Sound Telecom’s COO knew immediately that the program was going to be a success. “We do a lot of work in the IT space. We have years of experience supporting IT professionals in the outbound seminar registration space. I was very excited about this program.”

Initially, Trepoint expected approximately 2% to 5% of the IT professionals contacted would register to attend the seminar, based on industry standards. But that didn’t happen. “Sound Telecom brought in conversion rates over 50%,” Jaime explained. “We were thrilled to see the registrations coming in so quickly!” The reason for Sound Telecom’s success is no secret. Sound Telecom employs highly skilled outbound agents that understand the IT space. That, coupled with keen program management, consistently yields results. In addition to seminar registration, Sound Telecom provides a host of appointment scheduling, lead generation and outbound survey services.

“We will be sure to use Sound Telecom’s services for upcoming events.” said Jaime. “Not only did we see a great return on our investment, Sound Telecom far exceeded expectations while generating quality leads.”

About Sound Telecom
Sound Telecom is a leading nationwide provider of 24-hour Telephone Answering Services, Contact Center Solutions and Cloud-based Phone Systems professionally serving customers since 1986 with USA based agents. For more information, please visit

About Trepoint
To ascend to the top, you need a partner focused solely on meeting your challenges. At Trepoint, we help Challenger Brands reach their audience and extend their presence through a winning trifecta of creative savvy, analytical expertise and marketing technology. It’s a comprehensive combo that allows your brand swift, successful navigation through the choppy waters of digital and mobile advertising, social media marketing and brand strategy. Large enough to oversee any business challenge, yet nimble enough to adjust on the fly, there’s a reason why driven mid-sized CPG, technology and entertainment companies have blazed their own trail and maximized their marketing investments with Trepoint at the helm. For more information, please visit

Contact Information

Sound Telecom
Michael L. LaBaw, President

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Michael LaBaw
Follow us on
Visit website