The customer experience is the next competitive battleground, VirtualDoorway is the weapon all businesses should have in their arsenal if they want to stay ahead of the crowd and on the front lines of their industry.
Los Angeles, CA (PRWEB) October 01, 2013
MegaMeeting.com, a pioneer in the web and video conferencing space, announced today the release of their latest collaboration, VirtualDoorway.
VirtualDoorway, a web-based Real-time Communication Product provides businesses with a wide range of tools needed to build and maintain successful business relationships.
VirtualDoorway was developed with the modern day, internet savvy consumer in mind and is the first product to offer real-time B2B and B2C interaction that spans the entire client lifecycle. More powerful and robust than today’s popular live chat solutions, a VirtualDoorway session can be initiated through a hyperlink placed in an email, an online ad, social media pages or through a widget placed on a website.
The product allows businesses to take customer engagement and support to a whole new level. Once inside a VirtualDoorway meeting, sales professionals, customer service agents, technical support reps and more can choose to communicate with consumers in any of three ways. They can choose to provide assistance through simple text chat, hold two-way conversations through VoIP audio and single-feed video or even take it a step further and use VirtualDoorway’s built-in web conferencing features to provide product demonstrations, as well as share important documents, videos or presentations with the prospect or client.
“The customer experience is the next competitive battleground, VirtualDoorway is the weapon all businesses should have in their arsenal if they want to stay ahead of the crowd and on the front lines of their industry.”, stated Tawny Labrum, Marketing Director of MegaMeeting.com.
VirtualDoorway takes the power and brand recognition of MegaMeeting.com’s industry leading video conferencing product and adds a twenty-first century twist giving businesses a new way to stay engaged and available.
To learn more about VirtualDoorway or to get a live demonstration, visit their website at http://www.virtualdoorway.com.
About MegaMeeting.com (http://www.MegaMeeting.com)
Founded in 2003, MegaMeeting.com is a leading provider of 100% browser-based web & video conferencing solutions complete with real time audio and video capabilities. MegaMeeting.com is a completely browser-based solution that works on all major operating systems – Windows, Mac & Linux as well as iPhones, iPads and Android enabled tablets or mobile devices. MegaMeeting.com provides universal access without the need to download, install or configure software. Their web conferencing products and services include powerful collaboration tools that accommodate robust video & web conferences, including advanced features such as desktop/application sharing, i.e. Word and Excel documents and PowerPoint presentations without the need to upload any files. MegaMeeting.com is ideal for multi-location web based meetings, virtual classrooms, employee trainings, product demonstrations, company orientation, customer support, product launches and much more.
For more information please visit http://www.megameeting.com or call (818) 783-4311.