Eden Prairie, MN (PRWEB) October 10, 2013
Customer Contact Services, based in Eden Prairie, has earned the position of 1867 on the 2013 Inc. 5000. “For 32 years, Inc. has welcomed the fastest-growing private companies in America into a very exclusive club. Make no mistake: The Inc. 5000 was harder to get into this year than ever in its history. The median company on the list increased sales more than 140 percent since the start of 2010, while the average honoree grew a mind-boggling 468 percent. Those are results most companies could only dream of in the economy of the past three years,” says Editor in chief of Inc. magazine, Eric Schurenberg.
The call center industry is crowded and a very difficult market to simply make your mark, let alone succeed as CCS has done. From 2012 to 2013 they have seen double digit growth and the forecast for 2014 is shaping up to be another banner year for growth.
President, Janet Livingston summed up the Inc. recognition perfectly, saying, “This award is an acknowledgement of persistence. It is a reflection and statement that hard work with a vision does pay off.” Also echoing Ms. Livingston’s pride was Principal Erik O’Borsky, who said, “It’s rewarding to know that great things happen when you combine quality, dedicated people and state-of-the-art-technology.”
Headquartered in Eden Prairie, MN, Customer Contact Services has been in business for over 40 years with a staff of over 125 professionals. Additional locations also include Daphne, Alabama, Corpus Christi, Texas, and Kankakee, Illinois. In this economy most corporations are struggling to keep their head above water and their staffing levels operating at a minimum. This has not been the case with CCS. As a direct result of the success and growth that CCS is experiencing, they will be adding another 50 employees throughout their 4 locations.
Customer Contact Services provides 24-hour call center support and message taking services, including live phone answering and virtual assistants. Fully staffed and available 24 hours a day, seven days a week, CCS becomes a business process and call center outsourcing extension for companies that require assistance with customer order taking, handling inbound calls, recording calls, and customer service call support. A boutique call center, CCS is ready with the equipment, processes, team and flexibility to become a seamless extension of any high touch business where maintaining trust between the customer and company is essential. Customer Contact Services has coupled state of the art equipment with a superior, well trained, US based staff to deliver the very best service available. If your business depends on orders for survival, the trained representatives at CCS handle every one of your calls reliably and affordably.
For more information on Customer Contact Services, contact Janet Livingston at janet(dot)livingston(at)yourccsteam(dot)com or by calling 952-912-9009.