Recall Demonstrates Commitment to Security with Successful SOC2 Audit

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Global Leader in Data Protection Receives Independent Certification of Worldwide Operating Standards

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“The SOC2 report provides additional certification of the strict governance and compliance we maintain for our clients." - Rohan Pal, Global Chief Information Officer of Recall

Recall, a global leader in document storage, secure document destruction, digital document management and data protection, announced today the successful completion of a Service Organization Controls II (SOC2) audit. The results, certified by the American Institute of Certified Public Accountants (AICPA), further demonstrate the premium security protection Recall continues to provide for business’s most valued information assets.

SOC2 compliance has quickly become the preferred security credential for leading financial service firms, replacing the past standards of SSAE16 and SAS70. Recall’s SOC2 audit provides assurance to its customers and regulators regarding the corporate governance and risk management processes Recall uses to secure their confidential business information.

The SOC2 audit consists of meticulous testing and verification of the following five key system attributes:

  •     Whether information is protected against unauthorized physical and logical access;
  •     Whether information is available for operation and use;
  •     Whether system processing is complete, accurate, timely and authorized;
  •     Whether information designated as confidential is protected; and
  •     Whether personal information is collected, used, retained, disclosed and disposed of in a compliant manner.

To successfully complete the SOC2 audit, independent auditors tested Recall’s system designs and operational procedures. They also validated controls and processes for the sensitive information that Recall maintains for its customers.

“The SOC2 report provides additional certification of the strict governance and compliance we maintain for our clients. Recall earns the trust of our customers with global standards of excellence implemented at every worldwide location with local, personalized service,” said Rohan Pal, Global Chief Information Officer of Recall. “Recall delivers best-in-class information management solutions for our customers, with innovative end-to-end strategies for document lifecycle management.”

Recall ensures for every step in the information lifecycle, by providing assurance and regulatory compliance through industry-leading procedures and technology. Additional information can be found at

About Recall
Recall is a global leader in managing information in multiple formats throughout its lifecycle. The company has more than 300 dedicated operation centers, spanning five continents in more than 20 countries and manages more than 100 million cartons worldwide. Recall supports the full lifecycle of Information Management including document storage, secure document destruction, digital content management, and data protection. Recall is owned by Brambles Limited. For more information, please visit


For Additional Information Contact:
Schwartz MSL
Joe Palladino or David Sprague

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