Yorkton, Saskatchewan (PRWEB) October 02, 2013
SecurTek, Canada's leading monitoring solutions provider, announced today educational and financial support to the industry by investing in the first ever Canadian Security Association (CANASA) Monitoring Station Symposium, to be held later this month in Toronto. The Symposium will bring together monitoring stations and security experts for an opportunity to learn and rally stakeholders around on-going changes in certifications and regulations affecting their work.
"There are many misconceptions about the duties and responsibilities of people who work in monitoring stations -- the most common of which is that a central station is not much more than a glorified call centre", according SecurTek Director of Central Stations Wendy Zaporosky. "It's easy to forget that station attendants are required to make critical decisions that lead to appropriate alarm responses every day. Central stations take on the responsibility to ensure operators are there for customers on the phone when there is an emergency, to dispatch the appropriate emergency personnel."
Every week SecurTek station operators are called to attend on average to over 10,000 emergency signals. SecurTek produces 50 graduates from over 100 station attendant training courses, annually. SecurTek is not only sponsoring the event, SecurTek helped plan the Monitoring Station Symposium and will deliver a number of registered staff delegates to the event.
This is about central stations working collaboratively to build a better security industry, points out SecurTek CEO Barry Rogers:
"We must 'champion' monitoring to ensure we are always ready for expectations in the security sector. We do this by building and supporting partnerships that enhance our knowledge and expertise, by providing learning opportunities and helping make events like the Monitoring Station Symposium possible."
CANASA's Executive Director JF Champagne, is especially pleased that the Association is able to host the Symposium on October 22 at the International Plaza Hotel, just a day ahead of its annual Security Canada Central exposition, October 23 and 24, at the Toronto Congress Centre:
"The mission of the Canadian Security Association is to educate and provide leadership to our members, and events like the Monitoring Station Symposium allow us to do just that. To be able to provide a forum that promotes open dialogue and knowledge sharing across our membership and other industry professionals is rewarding. The much appreciated support of SecurTek will ensure our industry moves forward in the right direction."
To find out more about the Monitoring Symposium or to register as a participant, visit: http://www.canasa.org
SecurTek is a leading provider of monitoring solutions and event related information services through an extensive dealer network and strategic partnerships, for 70,000 customers across Canada. A subsidiary of SaskTel Telecommunications, SecurTek earned the Five Diamond Certification for providing superior monitoring service in the North American security industry, awarded by the US-based Central Station Alarm Association (CSAA). SecurTek monitoring stations are Underwriters' Laboratories of Canada (ULC) certified, meaning SecurTek meets or exceeds the highest industry standards with regards to call overflow, staffing requirements, response procedures, computer systems and backup power systems. SecurTek offer burglary, commercial, fire, environmental, medical, video, access control and residential monitoring services.