PatientKeeper CPOE Rated the Easiest-to-Use CPOE Solution by KLAS Research

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KLAS also noted that some providers spent as little as 10-30 minutes training computer-savvy doctors on PatientKeeper CPOE.

Feedback from these early adopters is very positive. PatientKeeper’s overall performance score of 86.4 places it in the upper tier of vendors and products rated by providers.

PatientKeeper® has been recognized by KLAS® Research as the most user-friendly computerized physician order entry (CPOE) stand alone solution on the market.

In a product evaluation published this week by the Orem, Utah-based consulting firm, KLAS gave PatientKeeper CPOE™ an overall ease-of-use rating of 8.3 (out of 9), nearly a full point above Epic Inpatient EMR and even farther above other popular EMRs.

KLAS bases its scores on interviews with IT and clinical personnel at hospitals that use the respective CPOE products. All of the hospitals using PatientKeeper CPOE interviewed by KLAS said they would buy it again.

“Feedback from these early adopters is very positive,” KLAS analyst Mark Allphin wrote in the report, entitled PatientKeeper 2013: A New Take on Inpatient CPOE. “PatientKeeper’s overall performance score of 86.4 places it in the upper tier of vendors and products rated by providers. These providers enjoy good interaction with PatientKeeper’s team, giving PatientKeeper near-perfect scores in areas like executive involvement and overall communication. Customers stated that PatientKeeper is extremely receptive and responsive to change requests and that PatientKeeper answers their questions very quickly. Ease of use was also one of the top-rated areas.”

KLAS also noted that some providers spent as little as 10-30 minutes training computer-savvy doctors on PatientKeeper CPOE; less computer-savvy physicians required more training, but nowhere near the 15-20 hours common for conventional CPOE products.

The combination of ease-of-use and ease-of-training gives PatientKeeper an advantage when it comes to physician adoption, which is key to attaining Meaningful Use and achieving the broader patient safety benefits associated with CPOE.

All customers surveyed indicated PatientKeeper CPOE was part of their long-term plans. For example, in the report, KLAS quotes a hospital IT director as saying, “PatientKeeper CPOE is a nice way to protect a HIS investment; the system is a nice alternative for people who don’t want to do a rip and replace.”

PatientKeeper CPOE’s strong showing in KLAS’s new report follows a positive assessment by KLAS of the PatientKeeper Physician Portal™. Last December, KLAS named PatientKeeper the “Clinical Portals/Aggregation Category Leader” for 2012.

“The results of KLAS’s research are an important validation of what we set out to accomplish 10 years ago: build a system that would be embraced by physicians and enhance, rather than detract from, their time spent caring for patients,” Paul Brient, PatientKeeper’s president and CEO, said. “Our physician-centric CPOE solution is easy to learn, easy to use, and saves physicians time. The best way to drive physician adoption of technology is to give them tools that support their workflow and make their lives easier. It’s a simple premise, but one that most healthcare IT vendors seem to have overlooked.”

About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery of healthcare, by independently measuring vendor performance for the benefit of healthcare provider partners, consultants, investors, and vendors by collecting accurate, honest and impartial provider experiences. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, medical equipment, and infrastructure vendors. For more information, go to, email marketing(at)KLASresearch(dot)com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at

About PatientKeeper
PatientKeeper® Inc. is a leading provider of healthcare applications for physicians, and KLAS Research’s 2012 Category Leader in “Clinical Portals/Aggregation”. PatientKeeper’s highly intuitive software streamlines physician workflow to improve productivity and patient care. PatientKeeper’s CPOE, physician documentation, electronic charge capture and other applications run on desktop and laptop computers and popular handheld devices and tablets. PatientKeeper’s software integrates with existing healthcare information systems to create the most effective solution for driving physician adoption of technology, meeting Meaningful Use, and transitioning to ICD-10. For more information about PatientKeeper, which is headquartered near Boston, Mass., visit or call 781-373-6100.

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