Extraprise Webinar Illustrates the Importance for Marketers to Understand the Dynamically Changing 'Buyer's Journey'
Boston, MA (PRWEB) October 09, 2013 -- Extraprise, the leader in right time revenue optimization services for B2B and B2C enterprises, hosted a webinar entitled ‘The Data Driven Buyers Journey—Take Your Head Out of the Sand and Learn about your Buyer.’ The webinar, held on Thursday, September 26th, featured Sheryl Pattek, Vice President and Principal Analyst, Forrester Research Inc., as well as panelists from both Extraprise and Forrester Research.The panelists shared their insights about how customer data can be transformed to create dynamic buyer journeys. Additionally, panelists discussed creating dynamic customer profiles, personas and content as part of the buyers journey.
Once a persona has been created for a buyer, it is extremely important to “base your strategy execution on data and customer insights,” said Pattek. “Use what you’ve learned about your buyer and the other data that you have available to you and base your strategy execution on those insights.”
Additionally, viewers were asked about their biggest challenge in aligning your marketing to the buyer’s journey. For 67% of viewers, buyer personas were their biggest challenge. 17% of viewers said they struggle with data driven insight, and another 17% reported having difficulty with content strategy and development.
Because of Big Data’s ubiquitous presence throughout the buyer’s journey, data-driven marketing is imperative in order to help marketers gain better insight into buyer behavior. As a result, marketers will be able to create more impactful personas and content, ultimately helping to align cross-channel strategy to what buyers need at the points that they want to discover, engage, and buy.
The leader in right time revenue optimization services for B2B and B2C enterprises, Extraprise creates customer intelligence and uses it to drive multi-channel marketing campaigns at the right time and in the right places throughout the customer life cycle. Offering an expansive list of its i2i marketing services spanning data management, customer intelligence, marketing strategy, lead generation, lead nurturing and qualification and marketing operations, Extraprise services are scalable and seamlessly compatible with marketing automation and CRM solutions. Clients of all levels of marketing maturity have the flexibility to start and grow with the services they need.
To listen to Extraprise and Forrester’s “The Data Driven Buyers Journey” webinar, in its entirety, visit http://drivedemand.extraprise.com/LP=285?src=pr.
About Extraprise Group Inc.
Extraprise is the leader in right time revenue optimization services for B2B and B2C enterprises, offering the only demand generation services that combine customer intelligence with multi-channel marketing campaigns at the right time in the customer life cycle. Spanning a comprehensive set of services from lead generation to nurturing to closed sale, and upsell and cross-sell, Extraprise’s i2i demand generation services are suitable for clients at all levels of marketing maturity. Delivered through its Guaranteed Success Program as a hosted or on premise service, Extraprise continually meets the evolving marketing needs of its customers by driving tens of millions of customer interactions resulting in hundreds of thousands of buying opportunities from every country and continent. For more information, visit http://www.extraprise.com or call +1(888) i2iMKTG or email info(at)extraprise(dot)com.
Joe Cordo, Extraprise Group, Inc., http://www.extraprise.com, +1 (617) 880-4010, [email protected]
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