Novant Health Launches Convenient, Real-Time Online Appointment Scheduling for New Patients

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Schedule an appointment with a doctor in one click.

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Novant Health has launched a convenient solution for new patients to schedule an appointment with the click of a button. Previously limited to calling doctor’s offices during business hours, new patients seeking an appointment can now view in real-time a nearby doctor’s availability and schedule their appointment from a computer at any time night or day.

Using this technology, patients can now see the schedules of approximately 450 physicians across the Novant Health network specializing in family medicine, internal medicine and pediatrics, and place an appointment directly on a doctor’s schedule.

“Novant Health offers many conveniences to our patients to be able to manage their health on their own time,” said Carl Armato, president and CEO of Novant Health. “This is just one of the many ways we are personalizing healthcare to fit their needs and their busy schedules. We want to partner with our patients to make their healthcare experience just as connected, clear and hassle-free as all the other modern conveniences in our lives.”

Through, new patients may now find Novant Health primary care providers and make an appointment directly on the doctor’s schedule when and where they need it. The online tool, allowing you to search by location, doctor’s name or specialty gives you the ability to find the best physician for you and your family.

“Open physician scheduling can be compared to making an online dinner reservation at a restaurant,” said R. Henry Capps, Jr., M.D., co-chief medical information officer for the Novant Health medical group. “When you make a dinner reservation online, you want to choose your restaurant and a time that is most convenient for you to dine. We want to emulate that experience for healthcare. Our lives are busy, and this is just one more step towards making healthcare a little bit more convenient and in real time.”

Once a part of the Novant Health system, patients will benefit from a variety of recently added innovative and trendsetting features within their electronic health record (EHR) and MyChart, a feature that allows patients to access their medical record online. With MyChart, established patients are able to email their care team, view their health information, request prescription refills, participate in e- and video visits, and directly schedule appointments with their providers anytime, anywhere.

For more information and to schedule an appointment, visit our website at

About Novant Health
Novant Health is a four-state integrated network of physician practices, outpatient centers and hospitals that deliver a seamless and convenient healthcare experience to our communities. The Novant Health network consists of more than 1,100 physicians and 24,000 employees who make healthcare remarkable at more than 450 locations including 14 medical centers, three hospitals, and hundreds of outpatient facilities and physician clinics. Headquartered in Winston-Salem, NC, Novant Health is committed to making healthcare remarkable for our patients and our communities serving over four million patients annually. In 2012, Novant Health provided more than $545 million in community benefit including charity care and services. Novant Health is one of the top 25 integrated health systems in the United States and was named a top 50 Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine.

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Stephanie Friedrich
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