Roberts Golden Launches Their ‘Collaborative Culture Index™’ To Help Companies Assess and Measure Capacity for Transformation

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Despite Much Marketplace Hype on The Topic of ‘Collaboration,’ Leading Firm Responds to Need for Evidence-Based, Disciplined Approach to Change

Roberts Golden Consulting

To realize the value of collaboration, we have to really understand it, not just espouse it. Simply telling people to “collaborate better” is a sure-fire way for it to go nowhere.

Business leaders agree that being more collaborative will make their companies more competitive, agile, nimble and innovative. But the truth is, many organizations struggle with even defining collaboration, let alone being able to best practice it. Making matters more challenging, many business pundits now narrowly proclaim that enterprise social technologies are the center of the collaborative universe – unsuccessfully sidestepping essential changes in behaviors that are behind true collaboration.

Enter Roberts Golden, a leading organizational transformation consultancy, that today unveiled its Roberts Golden Collaborative Culture IndexTM – a first-of-its-kind methodology to help measure collaboration maturity across a variety of key organizational dimensions. Through its work with dozens of large enterprises and organizations over the last decade and informed by their relationships with various thought leaders and academic partners who deep dive into this very subject, the firm has been able to identify key indicators that show a company’s propensity towards establishing this much needed foundation and way of working.

“To realize the value of collaboration, we have to really understand it, not just espouse it. Simply telling people to ‘collaborate better’ is a sure-fire way for it to go nowhere,” said Sara Roberts, President & CEO of Roberts Golden. “Through our Collaborative Culture Index, we hope to show what’s under the hood and broaden the conversation of what makes up collaborative organizations and how they do what they do.

“The organizations who use our assessment tool are able to see where they are along the journey, based on predictable, testable outcomes and measurable results, and the activities they might undertake to advance their collaborative capability. Too often what we see in the marketplace is little more than feel-good, skin-deep campaigns – we’re pushing far beyond that because frankly businesses don’t need more gloss, they need results.”

About The Roberts Golden Collaborative Culture Index
The Roberts Golden Collaborative Culture Index gathers data through an online survey, and then visualizes the results to establish a behavioral baseline that can be measured over time for progress. The surveys look at eight primary dimensions, all of which are critical to driving and sustaining genuine collaboration:

  •     Mission and strategy (how it gets created and executed as an organization),
  •     Values (the beliefs around collaboration),
  •     Leadership (the style and actions of leaders),
  •     Behaviors (looking at both the individual and collective behaviors encouraged in the organization),
  •     Measures and incentives (what gets measured and how it’s rewarded),
  •     Technology (the tools available and their usage),
  •     Process (the level of definition), and
  •     Structure (the relationships and how the organization is designed to spur collaboration).

The result is an illustrative set of metrics and a view of where the organization sits on the Collaborative Culture Curve, Roberts Golden’s maturity model, allowing leaders to better gauge the internal strengths and weaknesses that previously went unmeasured – helping to create a more informed strategy.

Over time, the Index will be used to compile benchmarking data by which companies not only can evaluate themselves but also compare themselves to others by size, industry and more.

“It’s time for an evidence-based, disciplined approach to business transformation, the kind we’ve experienced by working with breakthrough, forward-thinking organizations over the years. The Collaborative Culture Index provides this information, giving executives the behavioral data points they need to grow a highly collaborative culture as well as their bottom line.”

About Roberts Golden
Based in San Francisco, Roberts Golden is a boutique management consulting firm that works with some of the world’s biggest brands, causes, and institutions to solve complex business problems by helping them to create the right leadership, processes, organizational structure, competencies, and culture to sustain lasting change and performance. The firm’s areas of expertise include organizational change management, employee engagement, leadership development, enterprise social networking, and business transformation. For more information, visit

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Alexandra Skillman
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