Case Managers Provide Key Support in the Changing Healthcare System

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Allsup and Case Management Society of America celebrate annual National Case Management Week, Oct. 13-19.

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Allsup and the Case Management Society of America honor the significant contributions case managers make to the healthcare industry during National Case Management Week, Oct. 13-19.

The substantial changes to the healthcare system on the horizon highlight the crucial role that case management professionals play in promoting positive healthcare outcomes for individuals. During National Case Management Week, Oct. 13-19, Allsup, a nationwide provider of Social Security Disability Insurance representation, veterans disability appeal and Medicare plan selection services, will join the Case Management Society of America (CMSA) in recognizing the significant contributions case managers make to the healthcare industry.

The CMSA is dedicated to supporting and advancing the case management profession. According to the CMSA, case managers serve as advocates for patients’ healthcare needs through advocacy, communication, education, identification of service resources and service facilitation. Case managers can be nurses, social workers, mental health professionals and occupational therapists, as well as professionals from a variety of settings, including government agencies, long-term care facilities, insurance and health maintenance organizations, nonprofits and rehabilitation facilities.

This year’s theme for National Case Management Week is, “Case Management: Where Advocacy, Innovation & Collaboration Come Together.” CMSA actively supports legislative initiatives that extend the continuum of care. This focus includes improving access and the quality of healthcare, controlling associated costs and improving patient outcomes. Just last week, the U.S. Senate unanimously passed a resolution to recognize National Case Management Week through CMSA’s initiative.

Remarking on this accomplishment, CMSA President Nancy Skinner, RN-BC, CCM, said, “Case management and care coordination are a vital aspect of healthcare delivery in America. Yet, too few consumers understand the important role case managers play. With this action, the United States Senate brings richly deserved recognition to the practice and may assist us in moving from the shadows of healthcare delivery to the full understanding of the advocacy and care coordination roles that case managers offer.”

A variety of materials to support case managers and those interested in learning more about the profession are available at Launched earlier this year, CMAG 2012 (Case Management Adherence Guide) is a resource developed by CMSA to provide case management professionals with assessment and intervention tools to improve patient medication and treatment plan adherence. In addition, the association’s 2014 Annual Conference & Expo will be held June 17-20, 2014, in Cleveland.

For more information about the services Allsup provides to case managers and healthcare professionals, call Karen Hercules-Doerr at (314) 707-8798 or check out our healthcare provider portal at

Brianne Baird    
(501) 225-2229

Karen Hercules-Doerr
Allsup, Inc.
(800) 854-1418 ext. 65770

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