Parature Named 2013 Northern Virginia Technology Council Innovator Awards Finalist

Herndon, VA (PRWEB) October 15, 2013

Parature, a global leader in cloud-based customer service software, announced today that it has been recognized as a finalist in the cloud category for the 2013 Innovator Awards, a new awards program presented by Northern Virginia Technology Council (NVTC) which honors groundbreaking companies and technologies in the region's technology community.

The awards focus on a select group of industry sectors, recognizing companies with a unique or influential product or service that has had a significant impact with customers in the marketplace. The 2013 award finalists are:

Agile Systems Development

• Agilex
• Dovel Technologies
• Noblis
• Northrop Grumman
• Octo Consulting Group

Cloud

• BrightContext
• Exostar
• Parature
• SAP
• ScienceLogic

Cyber

• Invincea
• nPulse Technologies
• PhishMe
• SAIC
• Sourcefire

Mobility

• Agilex
• AirWatch
• LATISTA Technologies
• Mobile System 7
• Natural Insight

Parature has achieved significant growth over the past decade and now serves more than 3,000 globally-recognized brands across major verticals such as government, software/tech, higher education, retail and media. The company continues to lead in customer service software innovation with its multi-channel solution which now also encompasses mobile and social customer service and engagement.

"Parature is incredibly honored to be among this exclusive list of 20 finalists selected by the Northern Virginia Technology Council," said Duke Chung, Co-founder of Parature. "Our innovations in cloud-based software, and especially developing our solution to meet emerging disruptive technology trends such as mobile and social have definitely paid off. Being selected as an NVTC Innovator Awards finalist along with companies like Northrop Grumman, SAP, SAIC and LATISTA is an incredible and much-appreciated validation."

The NVTC will honor the finalists and announce the winners at the NVTC's Annual Banquet on Oct. 30, 2013 at The Ritz-Carlton, Tysons Corner. SAP Co-CEO Bill McDermott, who will become sole CEO of the global business software firm in 2014, will provide the keynote.

About the Northern Virginia Technology Council

The Northern Virginia Technology Council (NVTC) is the membership and trade association for the technology community in Northern Virginia. As the largest technology council in the nation, NVTC serves about 1,000 companies from all sectors of the technology industry, as well as service providers, universities, foreign embassies, non-profit organizations and governmental agencies. Through its member companies, NVTC represents about 200,000 employees in the region.

About Parature

Parature is the industry’s leading provider of cloud-based customer engagement solutions and is used to support approximately 70 million end users worldwide. Parature empowers customer service organizations to monitor, manage, resolve and respond to a high volume of service issues across multiple communication channels, including the growing number of service-related conversations that are happening every day within social media channels. With more than a decade of experience, Parature delivers support and social media engagement and management solutions to mid-size and enterprise organizations across a wide variety of industries.

Parature is among the vendors on the Gartner Magic Quadrant for the CRM Customer Engagement Center and is the recipient of numerous product, technology, and leadership awards including the 2013 CRM Watchlist, 2013 CRM Magazine Service Leader Awards, 2013 Stevie Awards, 2013 TMC/CUSTOMER Magazine CRM Excellence Awards and the 2013 Frost & Sullivan North American Social Customer Service Applications Customer Value Enhancement Award. Parature is used by some of the world’s most innovative organizations, federal agencies and companies and is headquartered in Herndon, Virginia. For more information, visit http://www.parature.com, follow @parature on Twitter or like us on Facebook at facebook.com/parature.