I love the audits because they make me more aware of everything going on at the restaurants that I can’t easily discern on my own!
Los Angeles, CA (PRWEB) October 22, 2013
As the lead provider of video surveillance and loss prevention services for the hospitality and specialty retail industries, DTT currently services and supports over 30,000 locations nationwide. The SmartAudit™ tool, developed in early 2008, has become DTT’s most widely used service, with 6,000+ active locations currently. As of October 1, 2013, the Loss Prevention team is conducting 15,000 audits per month.
“DTT’s SmartAudit™ has helped us come closer to our goals as a company. Working closely with the LP team, we are really leveraging these exception-based reports. I love the audits because they make me more aware of everything going on at the restaurants that I can’t easily discern on my own! With the audits, we have found cases of cash handling abuse, food cost and backdoor security issues, and housekeeping concerns. Now that this information is available to us we have been able to reduce food costs and significantly improve customer service. We are uncovering issues and trends that have a vital impact on our business plan,” said Mike Meling, Director of Operations for Womack Restaurants, an IHOP Franchise.
Mike Sickler, Vice President of GMS Enterprises, an Auntie Anne’s Franchise, echoed this sentiment, noting that, “Some of our best finds result from reviewing SmartAudit™ reports.”
“SmartAudits™ are so valuable to my business,” added Chris Zimmerman, COO for Gilligan Oil Company.
“The objective of our SmartAudit™ reports is to provide DTT customers with an operational and loss prevention improvement tool that demands very little time and effort from them. We want to highlight areas of concern relating to food costs, theft, customer service, and overall efficiency that operators can then address with their teams. Over the years we have been able to uncover countless cases of fraud, harassment, policy violations, etc. that have directly impacted our customers’ businesses,” said Don Boyle, VP of Loss Prevention Services for DTT.
The SmartAudit™ tool offers owners and operators an unprecedented opportunity to receive thorough and unbiased evaluations of their operation from front to back. These audits are conducted by DTT’s Loss Prevention Specialists and combine POS, video, and audio data.
Headquartered in Los Angeles, California, DTT provides digital video surveillance solutions to the hospitality and specialty retail industries. DTT was founded in 1999 by Sam Naficy, leveraging the power of emerging digital technology to support the needs of a broad base of clientele. Since first launched, DTT has equipped, serviced and supported more than 30,000 clients. Every day, software provided by DTT protects trillions of dollars in assets and oversees nearly 2 million employees. Some of the world’s most popular and respected restaurant brands use DTT including McDonald’s, SUBWAY®, Dairy Queen, Burger King, Dunkin Brands, Taco Bell, KFC, Auntie Anne’s, and Potbelly Sandwich Works, to name a few. Please visit http://www.dttusa.com for more information.