Five Companies Win 2013 Auto Finance Excellence Awards

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BMW, Ally and GM Financial Among the Winners

Five companies were awarded 2013 Auto Finance Excellence Awards yesterday.

The awards are presented annually to companies in the last year that have achieved notable success or contributed greatly to the auto finance industry. The awards are also given to companies that scored highly in a lender performance data query.

The winners – Ally Financial, GM Financial, BMW Financial Services, Capital One Auto Finance and Security Service Federal Credit Union – were presented with the awards at the 13th Annual Auto Finance Summit in Las Vegas on Oct. 15, 2013.

The Auto Finance Excellence Awards are presented annually by Auto Finance News, the industry’s leading publication on vehicle lending and leasing, and Royal Media, the periodical’s publisher and the Auto Finance Summit’s producer.

This year three awards were presented based on notable success or contribution to the auto finance industry. The other two were awarded to those companies that scored highest in the Auto Finance Performance (AFP) query: one for overall performance score and one for the top prime performance score. The Auto Finance Performance study ranks lenders based on a dealer survey on lender practices, pricing and service. The AFP is conducted by Auto Finance Advisors, a unit of Royal Media.

Security Service Federal Credit Union topped all other auto financiers in the prime lending category to win a 2013 Auto Finance Excellence Award. BMW Financial Services was awarded an Excellence Award for the highest overall score in the AFP.

Ally Financial received their 2013 Excellence Award for introducing its Relationship Management Center earlier this year. The Relationship Management Center is an online platform that allows dealers to directly access customer leads. It also gives them the ability to produce high-quality email or direct mail communications for targeted customers.

Capital One Auto Finance was given an Excellence Award for two company-wide initiatives: One Week and COAF Cares. Capital One aims to give back its communities throughout the year, but earmarks two weeks in particular for volunteering and charity. One Week is a companywide project where associates from across Capital One spend an entire day volunteering at the charity of their choice. During "COAF Cares," every associate spends their time with a local charity working to better the community.

GM Financial won its award for its role in arguably the most significant acquisition of the last 12 months: its purchase of Ally Financial’s international operations for approximately $4.2 billion last April. The international unit GM Financial acquired included auto finance operations in 17 countries, including in Europe, Latin America, Brazil and China.

“This is our ninth annual Auto Finance Excellence Awards, and like in previous years, our 2013 winners exemplify the best of this dynamic industry,” said JJ Hornblass, Executive Editor & Publisher of Auto Finance News and Chairman of the Auto Finance Summit. “We offer our hearty congratulations to all the 2013 winners.”


The Auto Finance Excellence Awards, presented annually, recognize achievement and contribution to the automotive finance industry. Recipients are chosen from nominations by members of the industry and after the careful consideration of the senior editorial team at Auto Finance News, as well as based on lender rankings in the Auto Finance Performance, which measures lender performance in the eyes of vehicle dealers, the lenders’ customers. The goal of the Awards is to recognize members of the industry for their hard work, persistence, skills, and/or lifetime efforts in automotive lending and leasing. The awards are presented by Auto Finance News, the industry’s leading information resource, at the annual Auto Finance Summit. Both Auto Finance News and the Auto Finance Summit are services of Royal Media (, a New York-based information company.

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Molly Stewart
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