ROSS Management Takes a Leading Advantage in Online Convenience with Property Solutions’ Single, Open Platform

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Mid-Atlantic multifamily portfolio brings together an advanced, holistic technology offering through one streamlined system.

property management software, paas, multifamily, technology, software, platform as a service, pm software
Maximizing our qualified prospect traffic and improving resident retention are goals that Property Solutions has helped us attain, which has a direct material effect to our bottom line.

ROSS Management Services, 12,000-unit multifamily residential affiliate of Maryland-based ROSS Companies, announced its selection of Property Solutions® for portals, payments, online leasing, mobile offerings, and ILS services. Industry-leading tools including tablet leasing, online lease generation, and mobile payments bring complete convenience to residents, powered by an agile, all-in-one platform.

“Our strategic partnership with Property Solutions has greatly improved our operational efficiencies, giving our organization a competitive advantage,” said Dave Miskovich, Chief Operating Officer at ROSS. “Maximizing our qualified prospect traffic and greatly improving resident retention are goals Property Solutions has helped us attain, which has a direct material effect to our bottom line.”

Before partnering with Property Solutions, ROSS’ portfolio was spread across as many as eight different add-on software systems. “We had a handful of different products and programs that perform isolated, individual tasks layered upon our property management software,” said Miskovich. “Property Solutions gives us the ability to consolidate all these different program into one. It’s more effective and efficient from a technical standpoint, as well as for users at all levels—user experience is key.”

ROSS’ Chief Marketing Officer Elaine De Lude emphasized the importance of service and ease of use for prospective and current residents. “Our residents will see a huge benefit from new conveniences such as online lease generation and signing,” said De Lude. “And looking at the future of our technology landscape, we know that Property Solutions is constantly innovating and will provide us with those opportunities to be at the cutting edge.”

“ROSS has a history of highly responsive, strategic decision-making; and so their initiative to equip each community with technology that is fast, robust, and user-friendly, all traces back to the fact that it’s cost-effective and makes life easier for residents,” said Property Solutions CEO Dave Bateman.

“We’re excited about this partnership and the value it creates for our clients. We couldn’t be happier all around,” said Miskovich. "The ease of the transition has far exceeded our expectations, and the final product far exceeds our expectations. Property Solutions’ system is much more seamless and stress-free. It’s just a superior product throughout.”

About ROSS Management

ROSS Management Services, an affiliate of ROSS Companies, manages more than 30 apartment communities in and around the Washington, DC metro area. ROSS Companies—a recognized leader in apartment acquisitions and investment, development, property management and renovation—is celebrating its 25th anniversary this year. With nearly 12,000 apartment homes in its portfolio, the company is one of the most active multifamily real estate firms in the Mid-Atlantic region. ROSS Companies is comprised of three affiliates: ROSS Development & Investment, ROSS Management Services and ROSS Renovation & Construction. For more information, go to http://therosscompanies.com.

About Property Solutions

Founded in 2003, Property Solutions is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Property Solutions’ Entrata™ PaaS currently serves more than 20,000 apartment communities nationwide, including 28 of the NMHC Top 50 Largest Managers. Property Solutions’ open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to http://propertysolutions.com.

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Tashina Wortham
@PrprtySolutions
since: 05/2010
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