Aer Lingus launch high speed internet access and mobile phone services on long-haul flights

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Aer Lingus today launched Wi-Fi access and mobile phone services on A330 operated transatlantic flights. The new services are provided by Panasonic Avionics Corporation, Aeromobile and Deutsche Telekom.

Aer Lingus' long-haul fleet, comprising of seven Airbus A330 aircraft, have been fitted with satellite technology enabling high speed in-cabin internet access and GSM services including SMS and mobile data. The services are being provided by Panasonic’s Global Communications Suite and are available to customers travelling between Ireland and the U.S.

Customers can connect to the Aer Lingus Wi-Fi network using their own personal devices including laptops, tablets, mobiles and smart phones. This connectivity service on flights from Ireland allows passengers to browse the web, send and receive e-mail, download content and use instant messaging and social networking.

In addition, mobile phone services, which are offered in cooperation with AeroMobile, are available to customers using their mobile phone, smart phone, Blackberry and tablet computer devices. This service will enable customers to send and receive text messages or email, use GPRS services, browse the web and more. Calls will not be permitted. Representative studies have shown that a majority of customers prefer a 'call free' cabin.

Aer Lingus Chief Commercial Officer, Stephen Kavanagh said, "Aer Lingus is at the forefront of in-flight connectivity. We are the third European airline to introduce internet access on transatlantic flights. Our aim is to enhance our customers' Aer Lingus experience – this is yet another choice that we’re offering to achieve that. Having direct internet access on long haul flights to cities such as New York, Boston, Chicago and San Francisco, will be of huge benefit to our customers, in particular to business customers. Feedback from trials has been extremely positive."

About Aer Lingus:
Aer Lingus was founded by the Irish Government in April 1936 to provide air services to/from Ireland. The first flight, from Dublin to Bristol, took place on May 27th 1936.

Aer Lingus' low-cost, low fares model is centered on maintaining low unit cost, offering one way fares, maintaining effective fleet utilisation and developing the Aer Lingus brand. Consistent with this low-cost model, Aer Lingus' primary distribution channel is its website where customers can find a number of cheap flight deals, as well as take advantage of the Aer Lingus check in app, purchase travel vouchers and find other cheap flight tickets.

Aer Lingus is well known for providing cheap flights from Britain including routes such as Manchester to Dublin and cheap flights from Birmingham to Dublin.

Aer Lingus provides a cargo transportation service on some of its scheduled passenger routes, including cheap flights to the USA and Europe. Aer Lingus provides mail transportation services between Ireland and the United Kingdom.

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Declan Kearney