Phoenix, AZ (PRWEB) October 17, 2013
CPN, a Phoenix-based credit card processing and merchant services company, today released a list of its top reviewed credit card terminals for small companies. These terminals were noted for their reliability, durability, popularity, and ease of use. Factors for ranking were also heavily weighted upon customer satisfaction as well as reported technical issues with each terminal type.
“For small business owners, accountants, and employees, a credit card terminal can either be a best friend or worst enemy,” said Patrick Hare, Digital Marketing Director at CPN. “If a terminal is slow, hard to use, or doesn’t work well with cash registers, then we are going to experience a lot of complaints. Therefore, we maximize customer satisfaction by recommending durable machines with the best flexibility for the end-user.”
CPN USA has its own technical support and customer service departments, and periodically tests out new terminal models from various manufacturers. A credit card machine may authorize hundreds of transactions daily, and be connected anywhere from humid restaurant kitchens to dusty warehouses. Some mobile terminals are brought to work sites or traveling craft fairs. Therefore, testing criteria include durability and ruggedness as well as real-world usage. CPN’s best reviewed terminals were chosen based on customer input and the volume of issues reported over time.
The Top 5 Credit Card Terminals as reviewed by CPN are:
One critical feature considered for all credit card machines is transaction security. Many top-selling terminals were not considered for reviews because they are approaching obsolescence, and may be unable to accept future security upgrades. One approach used by CPN USA to avoid the “end of life” status given to older machines is to provide an Equipment for Life warranty on leased terminals. Should a terminal become obsolete, it is swapped out for a new model at no additional charge.
About CPN USA:
CPN USA is a merchant services company with representatives throughout the United States of America. CPN offers full service credit card processing capabilities including terminal leasing and check acceptance. Additional services include payment gateways and merchant cash advance capabilities. For more information please visit CPNUSA.com or call 1-800-750-7544.