NetBoss Technologies, Inc., Partners with United Links for Innovative Cloud-based “End-User Quality of Service” Projects in Middle East

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First NetBoss Acuity system outside U.S. being introduced in Kuwait and Saudi Arabia.

NetBoss Technologies, Inc., announced today a partnership that enables United Links, Bahrain to offer remote managed services via the cloud-based NetBoss Acuity system, to provide quality of service (QoS) visibility typically reserved for large telecommunications carriers with large in-house budgets. This service is now available to smaller operators who are then able to offer a superior level of QoS to their customers.

NetBoss Technologies (NTI) is an established supplier of network management and service assurance solutions to network operators around the world. Acuity is an extension of network management system (NMS) and Service Assurance operating environments—not a replacement—to deliver consistent real-time functionality that focuses on end user service impact. Acuity supports multi-vendor, multi-technology networks and offers any combination of residential, business, and SLA capabilities, including an end customer client portal. The United Links partnership marks Acuity’s debut outside the United States. It is expected to be fully available to Middle East based service providers by January 1, 2014.

“With this solution, our service provider customers can provide a web-based view to their enterprise customers of the portion of the network they use so they always have a clear understanding of how their services are performing,” said United Links Chief Executive Officer, Sadiq Al-Khayat

“This partnership offering cloud-based managed services is another indicator that NetBoss Technologies is a progressive and innovative leader open to embracing newer business models for the industries we serve,” said Jim Odom, President and CEO of NetBoss Technologies, Inc.

About NetBoss Technologies, Inc.

NetBoss Technologies, Inc. provides next generation OSS software-based solutions to communication service providers, improving their operational efficiency and quality of service. Providing precise and actionable “anywhere, anytime” information on networks and associated services, our products ensure revenue is protected through improved end-user quality of experience. NetBoss Technologies has hundreds of installations worldwide addressing the telecommunications, utilities, government, and public safety industry segments and is an active TeleManagement Forum member supporting open standards-based solutions. Visit us at

About United Links

United Links W.L.L. is an enterprise that leverages 200 years of collective experience shared among its partners. United Links invests with partners in the Telecommunications and ICT industry in the Middle East region, bringing to the market the latest technology to date. Visit us at

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Tim Keithahn, Chief Financial Officer