Toronto (PRWEB) October 21, 2013
Intelex, a leading provider of EHSQ software, added a new industry leader to its executive team with the recent hiring of Susan Hutt, as Vice President of Global Services and Support (GSS). With an expanding organization and increasing complexity of client projects, Intelex required an executive with senior level experience to evolve the GSS department. Hutt will be responsible for growing and maturing Intelex practices and processes to meet clients’ needs.
Prior to her new role as Intelex VP, Hutt was the Senior VP of Service Operations at Silanis Technology, a leading provider of electronic signature process management solutions. She was responsible for the successful growth and delivery of all services at Silanis, as well as professional services, hosting, customer support and training. During her two years at Silanis, Hutt integrated and expanded services to provide the highest level of service to Silanis customers. She was also instrumental in the development and growth of a best-in-class services and support team.
"Susan brings a wealth of knowledge and expertise to this crucial position," said Mark Jaine, CEO at Intelex. "She has an innate ability to recognize client needs and implement necessary measures to produce outstanding results. Susan’s range of expertise will be beneficial to Intelex’s global deployments for both complex and simple clients and will help fulfill our strategic priority of customer euphoria. Her success with supporting solutions for clients over the last two decades, as well as her previous leadership in enterprise software, makes her an exceptional candidate to help elevate our client experience."
As a seasoned customer service expert, Hutt works with technology firms experiencing high levels of growth, matures their services and scales their processes, procedures and people. Hut’s experience will help Intelex transform the GSS department, as the company advances. She has held executive and management positions with some of North America's most successful companies, including Silanis Technology, Camilion Solutions, Workbrain and PeopleSoft.
“I am thrilled to be a part of the leadership team in such a fast-growing and client driven organization," said Hutt. “Transforming the quality of services in high growth tech firms, in order to meet changing needs of the company and customers is a specialty of mine. With Intelex’s client focused practices and dedication to EHSQ and my client service expertise, my work here will be truly meaningful.”
About Intelex: With more than 850 clients and 750,000 users, Intelex Technologies Inc. is a global leader in environment, health, safety (EHS) and quality management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of the country’s top employers in The Toronto Star, The Globe and Mail and PROFIT Magazine. For more information visit http://www.intelex.com.