With Totango, we are now able to use behavioral analytics to help our customers drive faster adoption and also measure the impact of social collaboration. -Oudi Antebi, Jive Software
Palo Alto, CA (PRWEB) October 24, 2013
Totango, the market leader in customer engagement and user insights, today announced an agreement to embed its technology within Jive Software. Jive’s new employee engagement and business analytics module is powered by Totango’s market-leading engagement management platform. The announcement comes as Totango continues to pick up momentum in the market and reinforce its leadership position.
“The agreement with Jive catapults us to the next level and is a tremendous validation of what we’ve built over the last three years,” said Guy Nirpaz, chief executive officer of Totango. “I’m excited to see our technology applied to enterprise collaboration and employee engagement. It underscores the flexibility of the Totango platform and how easily adaptable it is to different environments.”
Jive is transforming the way work gets done for millions of people in many of the world's largest companies by combining the power of cloud, mobile, big data and proprietary collaboration technologies. With the new employee engagement and business analytics capabilities powered by Totango, Jive is now able to help its customers understand the value it brings to organizations in areas such as employee on-boarding, organizational intelligence, and strategic alignment.
“Totango offers a valuable service that we have now extended to companies to help them realize the value of social business across their organizations,” said Oudi Antebi, senior vice president of products at Jive Software. “With Totango, we are now able to use behavioral analytics to help our customers drive faster adoption and also measure the impact of social collaboration.”
Totango is the leader in customer engagement and user insights for cloud apps. The company helps SaaS vendors and online subscription services take a data-driven approach to reducing churn and driving customer success, product adoption, and trial conversion. Totango monitors customer behavior and usage in applications—along with critical relationship data from CRM, billing, and other systems—to generate insights on customer health and engagement. The company’s platform combines big data analytics with powerful segmentation and predictive tools to guide vendors in taking the right actions with each customer to create an active, engaged user base.