snom Doubles Warranty of Its IP Phones to Two Years

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Two year warranty is twice industry average and further lowers total cost of ownership of snom’s desktop phones in business VoIP and Lync deployments.

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We want to deliver even more value for our IP endpoints and that’s why we are backing up our innovative technology with a two-year bumper-to-bumper warranty.

snom technology Inc., today announced that it has doubled its factory warranty to two years on its entire line of desktop IP phones and its PA-1 pager, lowering the total cost of ownership and boosting customer’s return on investment.

The warranty, which is twice the industry average, covers the 3xx series, 7xx series and 8xx series SIP-based IP phones, the PA-1 and is retroactive to phones purchased by end users from July 1, 2013 in North America, Caribbean, Central America, South America, Australia and New Zealand.

The two-year warranty lowers the total cost of ownership of snom phones since it helps avoid any extended warranty charges. The warranty helps secure a return on investment by guaranteeing that the phones are the ultimate in reliability.

Together with snom’s durability, easy-to-use provisioning tools and free firmware upgrades, the two-year warranty delivers great value to distributors and VARs and in turn gives them a compelling value proposition to present to their customers.

“Novus is delighted to see snom display their commitment to quality with a two-year factory warranty,” said Chris Meehan, managing partner of Novus LLC, a boutique distributor of telecommunications equipment and a snom partner. “Warranty returns on snom products are negligible, so an extension of the warranty coverage simply reinforces customer’s peace of mind when purchasing snom products.”

"It's one thing to believe in your product, but snom actually delivers on their promise,” said Robert Messer, president of ABP Technology, a Dallas-based value added distributor of IP communications products and solutions. “We have distributed snom products for more than ten years. snom always represents exceptional quality and reliability. We have many phones in our office that we have used for over seven years that are still working. Without a doubt snom offers uniquely low total cost of ownership, high longevity and a future-proof solution."

IP-based phones are getting more complex, with sophisticated firmware and other features that render them crucial for business communication beyond voice. With more moving parts, it’s essential that distributors, VARs and end customers know the product they’re selling is backed by a solid warranty.

“snom has made significant investments in IP-based unified communications, which is evidenced by the popularity of our VoIP and Microsoft Lync-based, UC edition phones,” said Mike Storella, chief operating officer of snom technology Inc. “We want to deliver even more value for our IP endpoints and that’s why we are backing up our innovative technology with a two-year bumper-to-bumper warranty.”

To learn more about snom’s channel activities in the Americas, go to; follow us on Twitter; like us on Facebook; join our LinkedIn group; or add us on Google+.

About snom
Founded in 1996, snom technology AG develops and manufactures VoIP telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high-quality, customizable and cost-effective business phones, snom is also differentiated by the company’s history in the VoIP industry and its dedication to high security standards. All of snom’s products are designed to be fully interoperable with leading communications equipment vendors. snom customers and partners benefit from the interoperability and flexibility that snom telephones offer, including plug-and-play integration and universal compatibility with standards-based SIP VoIP platforms, applications or services. In September 2011, the snom 300 and snom 821 became the first and only SIP phones to achieve “Qualified for Microsoft Lync” status – Microsoft’s top distinction for fully tested interoperability and compatibility with Microsoft Lync. snom’s leadership continues today, based on its six-phone UC edition portfolio – the industry’s largest and most extensive family of standards-based business phones qualified for Microsoft Lync enterprise environments.

snom technology AG is headquartered in Berlin, Germany, with offices in Italy, France, the United Kingdom and the U.S. that support a global network of channel partners in Europe, the Americas, Asia and Africa. For more information, visit

Media Contacts
snom - North America
John Gates
Elevate Communications
+1 (617) 861–3651

Mike Storella
snom technology, Inc.
18 Commerce Way, Suite 6000
Woburn, MA 01801
+1 (781) 569-2044


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