IFS Company Announces New Services to Meet Today’s E-commerce Demands and Changes through Their New Liteview CRM System

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Today’s E-commerce needs are constantly evolving thanks to ever-changing modern trends. Often, it is difficult to find a partner or vendor willing to take on the challenge of change and even go the extra mile to help one’s business grow.

Imagine Fulfillment Services (IFS) is meeting this challenge head on by undertaking changes to reshape the way it caters to its clients’ growing needs, by actively upgrading CRM services and expanding its sophisticated API capabilities to deal with new challenges in the fulfillment industry. By focusing on tight communications, utilizing campaign expertise and upgrading API capabilities through its internal CRM tool Liteview, IFS has taken bold steps toward helping increase client ROI.

Some of the enhancements to IFS’ Liteview CRM system include:

o         Post order status calls
o         Submit inbound PO calls
o         Get order tracking calls
o         Get inventory calls
o         Online developers help section

New challenges have demanded a complete revision of the role of fulfillment houses — and they’ve also changed the way they can increase clients’ ROI and expand their business as well. Going beyond accurate data exchange and on-time pick-up and delivery tasks, the need to evolve is evident in the fulfillment industry and this is why IFS is pushing forward with new and upgraded services.

IFS completely understands what it takes to become a reliable business partner. The company knows that to respond to today’s trends, it needs the ability to provide fast and reliable fulfillment services — especially in an environment where consumers are used to free shipping and, often, overnight or — at worst — two-day delivery. IFS is focused on ensuring that clients get the best CRM ordering services — with full visibility from start to finish — helping to ensure its clients and the clients’ customers remain satisfied.

IFS has long been focused on providing turnkey support systems, as well as a comprehensive service covering diverse fields for direct-to-consumer, wholesale and retail clients. And with the expansion of its sophisticated API capabilities, IFS can easily integrate into various E-commerce shopping carts, allowing them to cater to a wide array of E-commerce businesses. The company's Liteview system includes: inbound order API capability at initial order placement; outbound order status and tracking information ("Where is my order? Has it shipped?") for both the client and clients’ customers; and outbound daily return processing.

Combining IFS’ leadership and its years of expertise with new technology like Liteview allows the company to keep up with new demands as both clients and end consumers have increasingly higher expectations beyond simply labeling, packing and shipping.

Imagine Fulfillment Services aims to completely change how typical E-commerce companies operate and grow their business. By focusing on these key factors, IFS is able to significantly improve the client’s end consumer experience — even carrying over the integrity and the trustworthiness of the client by being the company providing the final impression in the buyer’s overall sales experience.

IFS does not seek to provide clients with the everyday run-of-the-mill services — it seeks to provide clients with a comprehensive and diverse fulfillment partner. It’s no wonder IFS is considered the strategic fulfillment partner of many leading E-commerce businesses today.

Based in La Mirada, Calif., Imagine Fulfillment Services (IFS) was founded in 1998 in a successful effort to establish a full-service, international, turnkey fulfillment house of the highest quality and service capability. A proud member of the Direct Response Marketing Alliance (DRMA), today IFS is a leading service provider offering enhanced technology and customer care, with competitive pricing, dedicated customer service teams, multiple platform integration and more. For more information, visit: http://www.imaginefulfillment.com/.

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Andrew Arvidson
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