Creative Virtual Selected to Be Showcased at the 2013 BAI Retail Delivery Show in Denver

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Company will compete in the Big Data Innovation Showcase.

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We've had great success working with some of the largest banks in the United States and are enthusiastic about sharing our knowledge

Creative Virtual will attend BAI Retail Delivery being held November 5-7, 2013 in Denver, Colorado. Selected from a pool of over 80 companies as having one of the “newest, most impactful solutions that will bring value to banks and their customers”, Creative Virtual will compete in the first-ever Innovation Showcase. As part of BAI Retail Delivery, the Innovation Showcase will put a spotlight on solutions providers through rapid-fire eight-minute demonstrations on the first day of the event.

Creative Virtual will participate in the Big Data Innovations segment of the Innovation Showcase, which will run from 9:50 – 10:45 AM on Tuesday, November 5th in Mile High Ballroom 4. Richard Simons, CEO of Creative Virtual USA, will give a presentation demonstrating how intelligent virtual agents can benefit financial services organizations through personalized, multi-channel customer experiences. Attendees will have the opportunity to visit presenters at their booths to learn more and vote for their favorite presentation. The organization with the most votes will receive the Innovation Showcase Award to be announced during the networking event that evening.

“We are very excited to be a part of the BAI Innovation Showcase this year. Intelligent virtual agents can really benefit improved messaging across channels for financial services companies,” Simons said. “We’ve had great success working with some of the largest banks in the United States and are enthusiastic about sharing our knowledge in terms of natural language processing, personalization and a strong omni-channel knowledgebase.”

The theme of BAI’s 2013 expo is "Ideas To Action," with speakers including Best-Selling Author Malcolm Gladwell, YouTube Co-Founder and Chief Technology Officer of AVOS Systems, Steve Chen and Board Member and Former President and CEO of Walmart, Lee Scott. The show is expected to attract 1600 senior level bankers, with over 200 exhibitors and sponsors in attendance. In 2012, 40 members of the press, representing 31 publications, toured the show.

Visit the BAI Retail Delivery website to find out more and register for the 2013 event.

About Creative Virtual

Creative Virtual is a leader in self-service customer experience management solutions for enterprises. Global organizations like HSBC, Verizon, CA Technologies, E*TRADE, Lloyds Banking Group, Renault and National Rail Enquiries rely on our technology to optimize their customer support, sales, marketing and call center teams, reduce costs, increase online sales, and achieve operational excellence across mobile, web, and social media channels. Since 2004, Creative Virtual has built the most advanced technologies in knowledge management, natural language processing, and virtual assistants to help businesses deliver intelligent, personalized customer experiences that reduces email and call volume, builds brand loyalty, and increases customer engagement at a lower cost per conversation. Delivering accuracy of over 90% and call deflection of up to 50%, our platform is the most compelling self-service product in the world today. For more information about Creative Virtual solutions, products and software, please visit our website at http://www.creativevirtual.com.

Contact:
Courtney Schreier
Email: press(at)creativevirtual(dot)com
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