We’ve made a consistent effort since the day we opened to make customer service our top priority and to see to it that our same-day engraving and shipping program become the model for the online memorial industry.
Traverse City, MI (PRWEB) October 29, 2013
Stardust Memorials, the USA’s leading online retailer for cremation urns, cremation jewelry, pet urns, and flag cases, is now part of the Google Trusted Stores program.
"We’re excited to have been recognized with this honor," said Jordan Lindberg, owner of Stardust Memorials. "We’ve made a consistent effort since the day we opened to make customer service our top priority and to see to it that our same-day engraving and shipping program become the model for the online memorial industry. Having Google recognize the value of our service in this way has been remarkable."
Google Trusted Stores is a program that helps shoppers identify online merchants that offer a great shopping experience. The Google Trusted Stores badge is only awarded to stores with a proven track record of reliable, on-time shipping and excellent customer service.
Cremation rates have exploded in the United States throughout the last decade, and the market for cremation urns and cremation jewelry has grown exponentially, as well. Because federal law allows consumers to receive cremains from funeral service providers in free or low-cost temporary containers, the opportunity exists to save hundreds of dollars in funeral costs by purchasing the permanent urn direct from Stardust Memorials or from other online vendors. The urns are then simply filled at home.
When a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then, if a problem arises with their purchase, they can request Google’s help, and Google will work with the merchant and customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Jordan J. Lindberg
807 Airport Access Road
Traverse City, MI 49686