ConnectSMART Unveils Latest Release of its Dashboard Solution

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Version 3.09 integrates with industry’s leading solution, debuts new Developer Edition.

ConnectSMART, a leading developer of business intelligence software, today announced the latest version of its dashboard solution, version 3.09 – offering enhanced features and functionality to provide IT service providers with easy access to pertinent data and information. ConnectSMART’s real-time capabilities bring global visibility to key performance metrics such as staff utilization, performance and profitability.

With ConnectSMART, users of the IT industry’s leading Professional Service Automation (PSA) and Remote Monitoring Management (RMM) tools can better manage their business metrics – from a single pane of glass. The new version includes some key features and bug fixes, including integration with the latest versions of ConnectWise (V.2013.3), LabTech and Kaseya. In addition, version 3.09 introduces Developer Edition gadgets, as well as an improved installation interface, which maintains custom settings during the upgrade process.

The Developer Edition is a subscription add-on that allows users to connect to virtually any application or database. If a gadget is not included in ConnectSMART out-of-the-box, a user can now create new gadgets with easier drill down functionality.

"By far, Developer Edition is one of the most powerful products in our toolkit," said Dan Martin, Vice President, ConnectSMART. "Our most creative clients have already leveraged this new tool to create some cool and unique gadgets. It’s limited only by your imagination."

Key features/benefits of version 3.09 include:

  • New Installer: Experience even easier upgrades and installations – upgrade in minutes with all of your customizations backed up.
  • Updated Integrations: ConnectSMART now supports users of the most recent ConnectWise version, 2013.3, along with added functionality/support for the latest versions of Kaseya and LabTech.
  • Developer Edition Gadgets: ConnectWise Premise, TigerPaw, Labtech and Kaseya users now have easy-to-use developer gadgets built right into the User Interface – no more requirements for PowerShell scripting to get drilldown capability.

"ConnectSMART was designed in response to feedback from the MSP service community. Our goal is to help MSPs better run their businesses," said Martin. "Our software integrates data from numerous sources, making performance and productivity clearly measurable and accessible. With ConnectSMART you always know how you’re doing."

About ConnectSMART

ConnectSMART is the leading business intelligence dashboard supplier for IT service providers, offering a real-time tool that enables efficient management of KPIs, alerts and exceptions from all applications, from a single pane of glass. The ConnectSMART solution offers a wide variety of customizable gadgets to track virtually any performance metric, with drill-down capabilities and never-before seen visibility and clarity. ConnectSMART gives MSPs and IT consultants all the information they need to be successful – delivering instant access to actionable data, from one centralized dashboard for optimized performance. For more information, please visit or call (954) 624-9566.

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Kat McCall
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