Clermont, Florida (PRWEB) November 01, 2013
Today marks the second annual International Timeshare Appreciation Day. It began from a simple idea to “celebrate all that is good about timeshare.” The observance is the brainchild of Lisa Ann Schreier. She is the founder of the educational and consulting site Timeshare Insights (http://www.timeshareinsights.com) and she was recently appointed the Executive Director of the National Timeshare Owners Association (http://www.nationaltimeshareownersassoc.com).
“While I will be the first to admit that there are areas in the timeshare industry that need to be appropriately addressed specifically in tour marketing, sales and consumer education, timeshare has provided superior vacation experiences to millions of owners and has many, honest, hard-working professionals who are working for "change.” All I want to do is bring some of the really good stories to light” said Schreier.
International Timeshare Appreciation Day has both a dedicated Facebook page (https://www.facebook.com/InternationalTimeshareAppreciationDay) and official Twitter hash tag of #YES2TIMESHARE. In addition to almost 1,000 individual owners taking part, many forward thinking timeshare resorts and organizations such as Dial An Exchange, Azure Resorts, Lehigh Resort Club, Lake Forest Resort, TATOC, BuyATimeshare, the National Timeshare Owners Association, Timeshare Advisor and the Alderwood Group are also participating. The UK resale organization Confused About Timeshare even made a You Tube video to commemorate the occasion (http://www.youtube.com/watch?v=g4BnO0kI_F8).
On top of sharing great timeshare vacation stories with owners from around the world, this year the celebration is highlighting examples of superior customer service and consumer protection.
The National Timeshare Owners Association recently presented its prestigious 2013 Customer Service Award to the staff and management of Summer Bay Resort in Florida. Their staff demonstrated the true meaning of hospitality during and after, a rare natural occurrence damaged a building on the grounds, impacting hundreds of timeshare owners
The association presented the Washington State Attorney General’s Office with the 2013 National Consumer Protection Award for their hard work and dedication in successfully prosecuting a “scam” resale company. Their follow up resulted in more than $1 million returned to affected timeshare owners.
In addition, the NTOA today officially announced its strategic partnership with TATOC (http://www.tatoc.co.uk) the largest consumer association for timeshare owners in Europe.
Started in 1997, The NTOA is the largest independent association serving the timeshare community in the United States. Originally formed as the Maryland Timeshare Owners Association, the NTOA is focused on timeshare owners and the issues related to their vacation ownership. For more information on NTOA, please visit http://www.nationaltimeshareownersassoc.com