cambridge (PRWEB UK) 30 October 2013
Many traditional PBX systems are reaching end of life soon but often a complete rip and replace is just not feasible – or even advisable.
“We have a number of 'hybrid' sites, including University of Oxford. Our applications can be deployed at any point in the IP migration process meaning that organisations can maximise the investment in the PBX with C3’s leading edge technology. Then simply move those applications over to SIP when they’re ready.”
C3 will be demonstrating the latest version of Contact, its multichannel contact centre solution, at the conference (26-29 March 2014, Brighton). As well as offering universities an effective means of managing their communication across multiple channels, Contact also supports burstable voice capacity for peak call flows e.g. Clearing.
If you would like more information about Contact of any of C3’s products, please email sales(at)c3(dot)co.uk.