Our growth is not only a result of continued advancement in technology; we maintain extremely high customer retention, due to our exceptional customer service, support and account management.
Boston, MA (PRWEB) October 31, 2013
SoundConnect, an industry leading unified communication and collaboration company, continues to grow at an unprecedented rate, with more than 100% growth in their audio and web conferencing services from Q3-2012 to Q3-2013. SoundConnect’s exception growth is attributed to the vision and dedication of the companies CEO and founder Shaun Chambers and President Tom Sullivan.
According to SoundConnect President, Tom Sullivan, “We continue to see strong growth in our collaboration services. Our growth is not only a result of continued advancement in technology; we maintain extremely high customer retention, due to our exceptional customer service, support and account management. We always deliver high execution of company goals & objectives and provide the best services at the best rates. Our direction is Unified Communications as a Service - Hosted Phone Service, IM/Presence, Audio & Web Conferencing, and Desktop Video Calls from a single client interface that is fully integrated with the client’s email and CRM. SoundConnect has been at the forefront of collaboration going from on demand 24 x 7 x 365 reservationless audio conferencing to our UCaaS offering. As a result we will continue to see exceptional growth in 2014.”
Recently, Tom Sullivan and VP of Channel Development, Greg Plum attended the Inc 5000 awards gala where SoundConnect’s was recognized as the 811th fastest growing American company and the 12th fastest growing telecommunications company. SoundConnect’s has had an astounding 557% growth in revenue since 2009. Editor in Chief Eric Schurenberg stated that being honored this year is “a particularly noble achievement,” as the companies listed “had to thrive through three of the toughest years this economy has seen in living memory. Success in such times is eloquent testimony to creativity, resilience and tenacity,” SoundConnect’s focus on service and quality helped to propel this growth and expansion, and the focus is expected to remain the same in the coming years.
The Telecom Association named SoundConnect Best Conferencing Provider in 2012. Over 3,800 Telecom Association members from voted this award on across the United States and highlighted SoundConnect’s mission to provide the highest quality products and services to customers and partners. The distinction of “Best Conferencing Provider” in the industry is determined by reviews from the 3,800 members of the Telecom Association (a professional organization of telecommunication and technology consultants, agents, brokers, and sales partners). The “Partner’s Choice” Award winner showcases SoundConnect’s long-term commitment to technology solutions for video, audio, and web conferencing as well as customer service excellence.
SoundConnect specializes in unified business communications. Their offerings include a comprehensive portfolio of Unified Communication and Collaboration service: Microsoft Lync, Adobe Web Conferencing, WebEx Web Conferencing, Audio Conferencing, Webcasting, Video conferencing and hosted Microsoft Exchange. SoundConnect’s comprehensive communication services are customized and implemented to optimize the requirements of their customers. SoundConnect’s streamlined communications services improve productivity, expand communications, reduce operational expenses and provide tools to empower sales & marketing programs.