Employee Assistance Program Services in the US Industry Market Research Report Now Available from IBISWorld

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The Employee Assistance Program Services industry has experienced an increase in demand over the past five years as firms have aimed to reduce the cost of healthcare and turned to alternatives; furthermore, as the economy continues to improve and companies generate higher profit margins and hire more employees, demand for EAPs is forecast to grow strongly. For these reasons, industry research firm IBISWorld has added a report on the Employee Assistance Program Services industry to its growing industry report collection.

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Demand for EAPs is forecast to grow strongly as the economy continued to improve

The Employee Assistance Program Services industry has experienced an increase in demand over the past five years as firms have aimed to reduce the cost of healthcare and turned to alternatives. Employee assistance programs (often called EAPs) have gained popularity as a preventative measure, allowing employees to address personal issues before they escalate into larger health problems. The more employees access their healthcare plan, the more insurance providers increase the rates. As such, companies have looked to EAPs to reduce insurance premium costs while keeping employees healthy and at work. Despite a recessionary hiccup, industry revenue has grown at an average annual rate of 2.0% over the five years to 2013 to $2.6 billion.

According to IBISWorld Industry Analyst Nikoleta Panteva, “An increase in the size of the US workforce, coupled with growing acceptance of EAPs into benefits packages, is expected to boost industry performance in 2013.” The industry has become a hospitable environment for players to expand their operations. While the number of EAP companies is not anticipated to grow strongly over the past five-year period, the number of locations has increased at 2.4% per year on average. Existing players have widened their reach to cater to previously underserved geographies. Additionally, the Employee Assistance Program Services industry has a low level of market share concentration. Companies have been seeking opportunities to expand service offerings to achieve greater economies of scale and minimize risks caused by overall changes in the economy.

As the economy continues to improve and companies generate higher profit margins and hire more employees, demand for EAPs is forecast to grow strongly. Additionally, “provisions under the Patient Protection and Affordable Care Act support employers' enrollment in preventative programs, thereby boosting industry revenue growth,” says Panteva. However, with the divorce rate projected to fall over the next five years, EAPs are at risk of losing revenue streams. Industry operators that focus on expanding service offerings are most likely to mitigate this risk and continue thriving over the outlook period.

For more information, visit IBISWorld’s Employee Assistance Program Services in the US industry report page.

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IBISWorld industry Report Key Topics

The Employee Assistance Program Services in the US industry provides support for family, financial, career and legal issues through an employee's benefits package. Industry operators provide a variety of services, including health coaching, nutrition and naturopathic advice. Employee assistance programs are often referred to as EAPs.

Industry Performance
Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle
Products & Markets
Supply Chain
Products & Services
Major Markets
Globalization & Trade
Business Locations
Competitive Landscape
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Barriers to Entry
Major Companies
Operating Conditions
Capital Intensity
Key Statistics
Industry Data
Annual Change
Key Ratios

About IBISWorld Inc.
Recognized as the nation’s most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every US industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Los Angeles, IBISWorld serves a range of business, professional service and government organizations through more than 10 locations worldwide. For more information, visit http://www.ibisworld.com or call 1-800-330-3772.

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Gavin Smith
IBISWorld
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