The combination of software and services, along with the ability to provide proactive and predictive analysis, is a unique differentiator between i-ON and other monitoring solutions.
Norcross, GA (PRWEB) October 31, 2013
CD Group, Inc. today announced a new proactive monitoring solution called i-ON, designed to help companies significantly reduce costs and response times, while continually improving the performance of their JD Edwards EnterpriseOne systems.
i-ON incorporates both monitoring software as well as managed services, which enables companies to quickly and easily identify and address issues within and beyond their JD Edwards systems, 24 hours a day. Customers can choose whether to respond with their own team, or whether to rely on CD Group’s managed services team to address issues. The solution also includes reports that can be run to show trends so that proactive steps can be taken to achieve optimal performance.
“The combination of software and services, along with the ability to provide proactive and predictive analysis, is a unique differentiator between i-ON and other monitoring solutions,” said CD Group Director of Managed Services Jeff Amerine.
“Manually monitoring and maintaining your system is a time-consuming process that can take time away from critical IT tasks and lack in important details and trend information,” he continued."i-ON is the first monitoring solution that not only automates this process, but also captures what 'ideal' looks like and reports on how a company compares, so that they can take the right actions to gain more value from their EnterpriseOne implementation."
The i-ON solution is designed to be highly scalable, easy and cost-efficient to implement. It has been rolled out to a number of CD Group’s existing managed services customers and is achieving positive reviews.
“We are excited about the positive feedback on i-ON that we are receiving from existing and new customers alike,” said CD Group Vice President Don Landrum. “It is playing an important part in CD Group’s continuing commitment to enhancing our clients’ return on investment from their JD Edwards system.”
i-ON comes with a number of standard reports, but can also be customized to help companies achieve specific business objectives. It provides comprehensive technical and application monitoring across the enterprise, and seamlessly integrates into a company’s existing technology and business process system. More product information is available at http://www.cdgroup.com/i-ON.
About CD Group
CD Group, Inc. is a full-service consulting and managed services company, specializing in JD Edwards® and Oracle® enterprise solutions. As an Oracle Platinum Partner, the company is a recognized industry leader with a 21-year history of serving customers throughout North America and internationally. The company provides both project-based and managed services across a wide range of technology solutions consisting of enterprise resource planning (ERP), business intelligence (BI), enterprise performance management (EPM), and customer relationship management (CRM). CD Group is headquartered in Atlanta and has offices in Denver and Houston. For more information on CD Group, visit http://www.cdgroup.com.