Seattle, WA (PRWEB) November 27, 2013
“In addressing the issue of Millennial dissatisfaction in the workplace, taking a piecemeal approach with crazy perks or getting your list of to-dos from a magazine article is almost worse than doing nothing at all,” says Charles Herrick, author of A Guide to Managing Earthlings and CEO of Herrick Leadership, a management development consulting firm headquartered in the Seattle area. The new book is hard-hitting management, based on his many years with IBM and as the CEO of several tech firms large and small. Now he’s training the management teams of other companies in an effort to prepare them for the new world of the Millennials.
“It’s not a generation; it’s a culture,” he insists. “And it’s spreading. There are now 82 million Millennials in America. You will address this phenomenon or it will address you.” And it is the fundamentals that will do it.
“Over 70% of employees are disenfranchised and the number one reason for dissatisfaction is that they hate their boss. The main reason they don’t like their boss is that their boss has never been trained as a manager. He or she is winging it. Companies have stopped investing in management, treating it instead as a necessary evil. It’s an ROI item and one of your biggest. Those executives who take management seriously, build real skills into the management team, and then unify that team around a common, up to date, and very humane management philosophy are going to cruise past the competition. Turnover will plummet, productivity will go up, absenteeism will diminish, and you will no longer need crazy perks like “Beer Friday” to keep the lid on discontent.”
Humane management is what will do it, ultimately. “There are two components,” he points out in his opening chapter. “One is caring, the other is competence. An inept manager causes just as much unhappiness as a tyrant. IBM invested heavily in my education as I rose through the ranks of management. I am now turning around, adding my own twist, and making it relevant to the new world. Learning to deal in business issues instead of personalities is game changing and it makes management enjoyable both for the manager and for the employee.”
Based in Seattle, Herrick Leadership works with its clients to further the skills and education of management and leadership teams throughout the United States.