Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

RootMetrics Report: AT&T and Verizon Share Recognition for Top-performing Carrier in LA; T-Mobile Narrows the Speed Gap
  • USA - English


News provided by

Rootmetrics

Nov 04, 2013, 10:00 ET

Share this article

Share toX

Share this article

Share toX

Bellevue, WA (PRWEB) November 04, 2013 -- After four consecutive Verizon wins, AT&T and Verizon now share recognition as the top-performing networks in Los Angeles. Meanwhile, T-Mobile’s recent launch of LTE service significantly boosted the carrier’s data speeds. That’s according to independent mobile analytics firm RootMetrics™, which conducts mobile performance tests designed to replicate real-world consumer behavior.

With the strongest overall performances in Los Angeles, AT&T and Verizon shared the top spot in the combined performance category, which includes results from data, call, and text testing of the four national carriers. The RootMetrics combined performance score, or RootScore, is synonymous with coverage: a good Combined RootScore means good overall coverage and a good consumer experience.

“Our findings in Los Angeles reflect a shift in the industry. A year ago, Verizon was ahead of the game. In the first half of 2013, AT&T made strides. Now we're seeing T-Mobile’s LTE network close the gap on the competition with fast data speeds,” said Bill Moore, CEO of RootMetrics. “In the LA market, we observed that Verizon was the most reliable network and AT&T was the fastest. This is positive for consumers; as carriers improve performance, people in Los Angeles have more choices for quality mobile service.”

The final combined performance RootScore rankings for Los Angeles:

1 – Verizon (94.1)
1 – AT&T (93.5)
3 – T-Mobile (91.8)
4 – Sprint (74.3)

While reliability and speed have always been part of how RootMetrics tests, the company recently introduced two standalone indices within RootScore Reports that give consumers a clear view of each network’s performance in these key areas. The new Reliability Index is based on a combination of results from data, call, and text tests, while the Speed Index includes data and text results.
In Los Angeles, Verizon ranked the highest in network reliability, and AT&T was the leader in network speed.
Reliability Index rankings for Los Angeles:
1 – Verizon (95.8)
2 – AT&T (94.4)
2 – T-Mobile (93.9)
4 – Sprint (71.4)

Speed Index rankings for Los Angeles:
1 – AT&T (90.0)
2 – Verizon (88.1)
3 – T-Mobile (84.1)
4 – Sprint (70.5)

Looking at the network reliability and speed indices in conjunction with Combined RootScores offers the most comprehensive look at a typical mobile experience in Los Angeles.

T-Mobile gains speed in Los Angeles market
All four major carriers now offer LTE service in Los Angeles. T-Mobile’s recent launch of LTE should result in faster data speeds for consumers, especially when uploading files. Its average upload speed increased from 1.6 Mbps to 6.1 Mbps since previous testing in May of 2013.

Data speeds affect how quickly consumers can perform various tasks online. For example, in an ideal situation, uploading medium-sized pictures (1 MB) to Facebook or other online albums typically takes 25 to 45 seconds at speeds below 3.0 Mbps. At speeds above 6.0 Mbps, uploading a similar picture generally takes less than 1 second.

Average download and upload speeds by carrier
AT&T: 14.1 Mbps download/6.9 Mbps upload
Verizon: 11.8 Mbps download/7.4 Mbps upload
T-Mobile: 9.2 Mbps download/6.1 Mbps upload
Sprint: 4.3 Mbps download/2.3 Mbps upload

Los Angeles, you’ve got mail. How long does it take to get it?
RootMetrics measured the average time it took each carrier to download a set of 10 emails. AT&T had the fastest time at 2.6 seconds, with Verizon and T-Mobile close behind at 2.9 seconds. People using the Sprint network could be waiting longer than others for their email to download, with an average download time of 5.5 seconds.

Making the call
AT&T, T-Mobile, and Verizon all had strong, statistically comparable call results in Los Angeles. As a result, there was no clear winner in the category. The three carriers had statistically comparable call failure rates below 1.3% on average. To provide perspective, only about 1 in 100 calls would fail (drop or block) at this rate.

Text me
Los Angeles has plenty of great options for texting services. T-Mobile had the strongest texting results and won the category. AT&T, T-Mobile, and Verizon tied for the most reliable texting performance, with send failure rates of 0.2% on average. All four carriers delivered texts in less than 10 seconds at least 93% of the time.

Nearly 77,000 tests in Los Angeles
To evaluate the mobile experience in the Los Angeles area, RootMetrics conducted 76,628 call, data, and text tests on the networks of AT&T, Sprint, T-Mobile, and Verizon during all hours of the day and night from September 25 – October 2, 2013. The tests were conducted using the RootMetrics RootScout app running on Android-based, off-the-shelf consumer smartphones purchased from carrier stores. Tests were conducted both indoors (at 102 locations) and outdoors during drive tests (covering 3,372 miles). Mobile performance varies depending on where people live, work, or otherwise spend time. Because a variety of factors can influence performance, examples that show what data speeds mean while performing various mobile activities are a general look at data speeds for illustrative purposes and aren’t specific to Los Angeles. For details about the results, see the methodology section of the online report.

About RootMetrics™

Based in Bellevue, WA, RootMetrics is an independent mobile analytics firm that offers unparalleled, actionable insights into the consumer mobile experience. An advocate for consumers, RootMetrics provides data and reports free to the public to help them make more informed mobile decisions. To ensure that RootMetrics testing reflects a typical consumer’s mobile experience, testing is conducted based on where, when, and how consumers use their devices most often. The end result: a better mobile experience for consumers.

#

Ann Marie Ricard, Rootmetrics, +1 (206) 683-0552, [email protected]

Modal title

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.