VoIP Innovations Has Now Added The Ability to Select Services by Carrier

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Transparency is the key to success for VoIP Innovations, and by offering the ability to view and select a carrier, they are accomplishing just that.

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We kept asking ourselves, ‘if we were a VoIP Innovations customer, would we like the ability to see and choose the carriers?’ The answer was always YES.

As a leading Wholesale VoIP carrier, VoIP Innovations has a front seat view of the wholesale VoIP industry. They also play a large role in the direction that the industry is moving. Their attitude toward transparency in their products has been their proven key to success. Since they added the ability to view and select carriers, their BackOffice platform, Titanium III, has become a tool unlike any other.

Once a customer is logged in to their BackOffice, they can view and select services such as DIDs, origination or termination, from a list of the industry’s top carriers. The control is completely in the customers hands when it comes to using or not using a specific carrier.

The wholesale VoIP industry has always aggregated carriers together in order to deliver a service but customers were blind as to what underlying carrier (ULC) they were getting. They would select their preferred wholesale VoIP carrier and then the rest would be out of their control. VoIP Innovations is seeing to it that these days come to an end.

“This has been a decision we’ve been mulling over for two years,” stated Jason Tapolci, President of VoIP Innovations. Tapolci went on to say, “we kept asking ourselves, ‘if we were a VoIP Innovations customer, would we like the ability to see and choose the carriers?’ The answer was always YES.”

Customers in the VoIP market want to see more control and transparency over their services. VoIP Innovations has answered that call by offering complete control over the ULC, as well as providing other robust and user-friendly services in their BackOffice.

The unmatched transparency that VoIP Innovations offers to their customers allows them to avoid dealing with multiple carrier agreements, pricing structures, operational policies/procedures and invoices. Instead, VoIP Innovation jumps through all the hoops and manages the carriers for their customers. With no contract and at a tremendous carrier volume discounts, VoIP Innovations has proven to be one of the industry’s leading wholesale VoIP providers.

VoIP Innovations is an Inc. 5000 company that specializes in providing the largest DID and termination VoIP footprints in North America. Their network includes over 500,000 DIDs in stock in over 8,500 rate centers in the US and Canada. Recently, VoIP Innovations expanded their footprint to include DIDs in over 60 countries and now offers A-Z termination. VoIP Innovations is owned by ABG Capital and is based in Pittsburgh, PA. To learn more, please visit the VoIP Innovations Blog.

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Natalie DeCario
since: 05/2009
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