Mintek Mobile Data Solutions Announces New Mobile App for Work Requests

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New mobile app enables any user to submit newly discovered maintenance problems for fast response. Ideal for management use.

Mintek Mobile Data Solutions Inc. announced today the launching of a new mobile application, TR Work Request. TR Work Request is designed to enable any Transcendent® user to complete and submit a work request.

The application is ideal for any EAM CMMS user that has discovered work that needs to be done. With TR Work Request, users can submit a work request using any iOS supported mobile devices such as an iPhone or iPad.

With just a few taps, a user can submit a work request, which is put into the work request queue. A notification is then sent to maintenance management so it can be prioritized and assigned.

One of the best features of TR Work request is that a user can attach a photo to the work request to help explain the situation. Once the work is completed, an email is sent back to the original submitter.

"In the past when I did my daily rounds, I would find myself in a situation that would require too much time to explain a situation. Now with the new TR Work Request app I just have to take a picture and the engineer sees directly what I mean," says Edwin Duijvekam, DOE, Amsterdam Marriott Hotel.

Jerimi Ford, CTO, Mintek Mobile Data Solutions, Inc, adds, "This latest enhancement of Transcendent® is part of our ongoing commitment to providing our customers with the highest quality products and to fully utilize mobile devices to manage their assets."

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Chris Kluis
@Mintek
since: 10/2008
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