3 Options Realty Earns the Certified Residential Management Company (CRMC) Designation

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3 Options Realty has been designated a Certified Residential Management Company (CRMC) by the National Association of Residential Property Managers (NARPM)

3 Options Realty has been awarded the prestigious Certified Residential Management Company (CRMC®) certification by the National Association of Residential Property Managers ( NARPM). The certification was awarded at the NARPM National Convention in San Diego in October 2013. This esteemed designation is awarded to those professional property management firms that demonstrate a high standard in both procedures and customer service. A detailed examination of the company and recommendations from clients and peers are required for this designation. There are only 48 property management firms nationwide that carry the CRMC® designation, in a professional trade organization with over 4,000 members.

To earn this professional designation a company must stand for an exacting audit, performed by a representative from the national association. The auditor, who must be a designated representative from another company that has already earned this designation, uses an exhaustive audit checklist with 181 inspected line items, which included office organization, staffing, employee management, office policy and procedures, rental policies and procedures, accounting policies, and management and lease agreement execution.

Terri Clair, Managing Broker at 3 Options Realty, says: “Just preparing for the audit was a colossal task that, in itself improved our company’s overall performance. We had to examine every policy and procedure in the company, looking for things we would probably have never otherwise paid any attention to.    Bringing our company into line with national standards was a worthwhile exercise for the agents and staff. Standing the audit itself was an even greater learning experience for the entire company.” Terri says further: “The agents and everyone on staff are elated with the outcome and very proud to be members of such an outstanding organization. Today, we have confidence in knowing that we are doing things the right way, or at least as right as can be expected. But we are all aware that we must continue to learn and improve. We all look forward to building on the foundation of excellence that we have achieved through pursuing this professional designation.”

3 Options Realty, headquartered in Roswell, GA, is a residential real estate agency specializing in home sales, home rentals and property management. With more than 20 agents, 3 Options Realty serves the Atlanta metropolitan area.

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Cary Bradley

Terri Clair
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