CCAT Announces 14th Annual Quality Management Certificate Program

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The series of five professional development workshops help organizations attain and sustain world-class quality management systems.

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The Quality Management Certificate Program provides participants with the abilities and techniques they need to effectively implement and enhance quality practices within their organizations.

The Connecticut Center for Advanced Technology Inc. (CCAT) announces the 14th annual Connecticut Quality Council Quality Management Certificate Program, a comprehensive, graduate-level program focused on the culture, methods and tools for achieving and sustaining world-class quality practices.

The 5-module series of workshops offers nine full-day sessions spread out over a three-month period running November 20, 2013 through January 30, 2014. All sessions are held at CCAT's facilities at 222 Pitkin Street in East Hartford.

From statistical quality methods to team leadership, the curriculum offers an engaging, interactive learning environment designed for those in leadership roles. Modules include: Principles of Quality Management and Leadership; Statistical Quality Methods; Integration of Lean Management and Quality Systems; Continuous Improvement Techniques; and Improvement of Team Leadership.

“Now in its 14th year, the program is honed to address the specifics of listening to the voice of the customer and learning solid skills to improve quality management systems and boost customer satisfaction,” said Bob Torrani, director, CCAT Advanced Manufacturing Center.

According to Torrani, the quality management program is led by a team of expert instructors with extensive teaching and quality management experience and is applicable to varied business sectors including service, healthcare, and manufacturing and also to government organizations.

“The Quality Management Certificate Program provides participants with the abilities and techniques they need to effectively implement and enhance quality practices within their organizations,” stated Dr. Edward Arnheiter, professor, Drexel University and program instructor. “The curriculum is specifically developed for business professionals and focuses on practical applications rather than theoretical studies.”

For more information, go to http://www.ccat.us.events.

ABOUT CCAT
The Connecticut Center for Advanced Technology, Inc. (CCAT), a unique economic development organization headquartered in East Hartford, Conn., leads partnerships between industry, academia and government, creating a collaborative framework for tackling today’s economic challenges. CCAT combines expertise in cutting-edge manufacturing and information technology with specialized centers of excellence in education and workforce development and alternative energy solutions to help organizations increase efficiencies, compete and succeed.

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