We wanted to move from colocation to a fully managed service environment. By selecting VISI’s ReliaCloud service, we knew we were upgrading to the most reliable cloud platform available.
EDEN PRAIRIE, Minn. (PRWEB) November 05, 2013
Today, VISI Inc. announced they have signed a three-year contract with Guardian RFID to provide ReliaCloud™ service. Guardian RFID is the first company in the country to offer inmate management via Software-as-a-Service (SaaS) powered by ReliaCloud.
“Our original Software-as-a-Service platform, including a hybrid environment with old servers and old systems, was aging,” said Brett Wilmeth, vice president of Guardian RFID. “We wanted to move from colocation to a fully managed service environment. By selecting VISI’s ReliaCloud service, we knew we were upgrading to the most reliable cloud platform available. Now, instead of focusing on our IT, we can concentrate on our business and providing our customers with a higher level of support.”
A VISI customer since 2008, Guardian RFID is the flagship platform for Minneapolis-based Codex Corp., which builds and markets its inmate management systems leveraging RFID, mobile, and the Cloud. Guardian RFID is exclusively endorsed by the National Sheriffs’ Association and works with law enforcement and detention centers coast-to-coast requiring 24/7 access to data and applications that help manage, monitor, and track inmates in custody.
“Our customers need instant access to information to more safely and securely manage jail operations,” Wilmeth added. “Migrating our servers to ReliaCloud takes the pressure off our team and allows them more time to focus on other matters. It also provides an added measure of reassurance for our customers that they will have the access they need.”
During the migration to ReliaCloud, VISI worked with Guardian RFID, slowly moving customers to the new managed service platform. According to Wilmeth, the direct, high-speed Internet connectivity between VISI’s Minnesota data centers in St. Paul and Eden Prairie meant minimal disruption or impact on customers.
Wilmeth added, “The transition was smooth and now, our IT systems are fully managed by VISI. They also fully maintain and monitor our IT infrastructure. And, when we need to add a new server or more RAM, we call VISI and they quickly reconfigure our IT environment.”
“Guardian RFID’s decision to stay with VISI and move to our ReliaCloud platform says so much about the quality of our employees and products,” says Terry Swanson, CEO of VISI. “They understand the value in an Infrastructure-as-a-Service model that’s reliable, secure and scalable. And, we understand the importance in providing the personalized customer service they’ve come to depend on us for.”
VISI, a division of TDS Hosted & Managed Services, LLC (TDS HMS), offers a comprehensive suite of products and services, including: colocation, managed services, hosted services, and cloud computing infrastructure for small- to enterprise-sized businesses throughout the Midwest. Through its sister company, Vital Support Systems, VISI also sells, installs, and manages IT infrastructure solutions from world-class hardware and software vendors such as Cisco, EMC, Hewlett Packard, VMware, Microsoft, and Citrix.
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For more information contact: Cindy Tomlinson, Associate Manager - Public Relations / TDS HMS / 608-664-4471 / cindy(dot)tomlinson(at)tdstelecom(dot)com
About GUARDIAN RFID
GUARDIAN RFID is the leading provider of Inmate Management Systems + Solutions, combining RFID, mobile, and the Cloud to maximize the productivity, defensibility, and compliance needs for correctional facilities of all sizes. Exclusively endorsed by the National Sheriffs’ Association, GUARDIAN RFID helps corrections professionals gain real-time situational awareness, while increasing safety and security. For more information, visit guardianrfid.com.
About VISI Inc.
Founded in 1994, VISI is a premier provider of data center solutions in the upper Midwest, including: colocation, managed services, hosted services, and cloud computing infrastructure to companies ranging in size from small to enterprise. VISI facilities are built to Tier 3 standards, SSAE 16 audited and staffed 24x7. VISI, located in Minnesota, joined TDS Hosted & Managed Services, LLC (TDS HMS) in March 2010.
TDS Hosted & Managed Services, LLC (TDS HMS) is the parent company of OneNeck® IT Services Corp., Vital Support Systems, VISI Incorporated, and MSN Communications, Inc. TDS HMS, a wholly owned subsidiary of Telephone and Data Systems Inc., is growing rapidly and now employs more than 600 people throughout the U.S. TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud™ enterprise cloud services. TDS HMS owns and operates Tier 3 data centers in Iowa, Minn., and Wis. Visit oneneck.com, vitalsite.com, visi.com, msncomm.com and reliacloud.com for more information.
Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 500® company, provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to approximately six million customers nationwide through its business units, TDS Telecommunications Corp., U.S. Cellular®, TDS HMS, and TDS Baja Broadband LLC. Founded in 1969 and headquartered in Chicago, TDS employs 10,700 people. For investment information, visit teldta.com.