How managed EDI services can save businesses time and money

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In a time when company processes need to be as streamlined as possible and costs should be forecast in advance, moving your EDI processes over to a managed service environment can be the right thing to do. Data Interchange outline the top 5 reasons why companies are making the move to Managed Services.

We find that companies are looking to improve efficiency and reduce costs. Having third party management of EDI can not only help achieve that but also offer improved cover and flexibility.

More and more companies are recognising the benefits of outsourcing data management to third party specialists to save time, money and secure service continuity. Downtime can prove costly, so 24/7 cover becomes increasingly important, according to Ewan Friend, managing director of Data Interchange.

“We find that companies are looking to improve efficiency and reduce costs. Having third party management of EDI can not only help achieve that but also offer improved cover and flexibility,” he added.

Here are Data Interchange's top five reasons why businesses they talk to are looking to adopt this approach:

  •     Lower operating and software investment costs
  •     Increased levels of service and uptime
  •     Reduced risks and improved predictability
  •     Redeployment of internal business resources
  •     Increased levels of customer satisfaction

“Companies will reduce operating and software investment costs by minimising investment in hardware, software and communications infrastructure. Moving away from having to manage and update internal EDI solutions can reduce costs and also improve quality as your managed EDI services provider will only release updates that are rigorously checked and supported,” added John Knights operations director of Data Interchange.    

Using managed services can virtually guarantee 99.9% uptime. Continued investment in the service provided ensures that the latest technologies are always in place. Outsourcing also takes away the headache of staff sickness or annual leave cover – which means your business processes will always be covered.

A recent report on EDI Managed Services by Maureen Fleming (Program Director, IDC) discussed key areas that should be explored when choosing an EDI Managed Services provider. These include ensuring that integration with key players within your industry segment is possible, ensure that the price is right for the level of service you require, and finally ensure that the service provider can represent you around the world if required with the appropriate technology, language competency and skills. One statement that is reiterated in the report is the “act globally, think locally” approach to trading with partners. Working with a successful Managed EDI Service provider can allow you to improve the way in which your business works with both new and existing clients.

Data Interchange is one such leading provider of electronic data interchange (EDI) and eBusiness solutions for global organisations specializing in automotive, manufacturing, logistics, and local and national government.

Our company provides critical functionality for managing communications and data transformation, enabling global organisations to collaborate with their customers, suppliers and partners.

For more information about Data Interchange, telephone +44 (0)1733 371311, or visit our web site at

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Ieuan Friend

Gareth Ford
since: 09/2011
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