Richmond, Va. (PRWEB) November 05, 2013
AMC Technology (http://www.amctechnology.com) has announced it will be a sponsor at the Dreamforce 2013 conference held at the San Francisco Moscone Center. AMC will be in Expo West, in booth #W634, with demos and representatives ready to answer questions. They will be discussing their certified CTI integration with Salesforce CRM and focusing on their newest integration with Salesforce Open CTI.
“We’re excited to be back at Dreamforce this year in support of our longstanding partnership with salesforce.com,” stated Sally Lang, Marketing Specialist at AMC Technology, LLC. “This year is especially valuable since our customers interest in Open CTI is growing and we have such an easy solution for those transitioning from Toolkit or starting fresh!”
AMC Contact Canvas for Salesforce Open CTI is the latest version for integration with CTI from Aspect, Avaya, and Cisco. Through this integration, contact centers can enable call functionality in the Salesforce desktop including telephony (CTI) softphone controls, caller identification, and screen population.
AMC’s Open CTI demo will be featured at Dreamforce along with a special folding mountain bike give-away from San Francisco’s Warm Planet Bikes. All attendees who come to the AMC booth will be entered to win. Visit AMC at their booth, #W634, or schedule a meeting at the show by emailing events(at)amctechnology(dot)com to learn more.
About AMC Technology
AMC Technology, LLC, is a global industry leader in contact center and CRM integration with nearly 20 years of experience. AMC powers contact centers for customers around the globe through certified products and unparalleled expertise. AMC Contact CanvasTM product suite allows customers to integrate business applications and communications across the enterprise, from call center agents to knowledge workers and mobile staff. For more information, visit http://www.amctechnology.com or contact sales(at)amctechnology(dot)com or +1 (804) 419-8600.