State of Arizona Selected for Special Online Event for At-Risk Homeowners

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HOPE NOW Members & Springboard Counselors to Offer One-on-One Counseling via Web and Hotline

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HOPE NOW, the voluntary, private sector alliance of mortgage servicers, investors, mortgage insurers and non-profit counselors, and Springboard, a HUD-approved, non-profit counseling agency, offering comprehensive online personal finance education and learning resources, are bringing several of the largest mortgage servicers together for a live, three day online event to help at-risk Arizona homeowners.

This is the first event of this kind ever offered by HOPE NOW and Springboard.

Homeowners throughout the state will be able to access a special web site or dial a toll free number, (888) 845-0418, to connect to housing counselors and mortgage servicers who will use Hope LoanPort® to upload the required documents for loan modifications, short sales and other mortgage options.

The three day event will run from 9:00am to 9:00pm MST during November 5th-7th. The event is free and open to all homeowners in Arizona.

Mortgage servicers currently participating include Carrington, Chase, Citi, Nationstar, Ocwen, Select Portfolio Servicing, Seterus, SunTrust and Wells Fargo.

Homeowners will have the chance to connect with a housing counselor in the event that their mortgage servicer is not participating.

“We are pleased that our members our able to offer Arizona residents real time, one on one mortgage assistance via online technology, in the comfort of their own home. If you are an Arizona resident struggling with your mortgage, facing foreclosure or looking at a short sale option, you need to participate in this event. Our member mortgage companies, along with Springboard are excited to be bringing this ‘next generation’ of borrower events to the state of Arizona,” said Eric Selk, Executive Director of HOPE NOW.

Aaron Horvath, Executive Vice-President, Springboard, added, “We are excited to leverage our online platform to connect struggling Arizona homeowners with experienced counselors in order to get immediate answers from live bank representatives. We believe this will prove to be a convenient, effective and efficient way to help prevent foreclosures.”

HOPE NOW is the industry-created alliance of mortgage servicers, investors, counselors, and other mortgage market participants, brought together by the Financial Services Roundtable, Housing Policy Council and Mortgage Bankers Association, that has developed and is implementing a coordinated plan to help as many homeowners as possible prevent foreclosure and stay in their homes. For more information go to or call the free Homeowner’s HOPE™ Hotline at (888) 995-HOPE™.

Springboard Nonprofit Consumer Credit Management

SPRINGBOARD® Nonprofit Consumer Credit Management, Inc. (“Springboard”) is an IRS 501(c)(3) nonprofit personal financial education and counseling organization founded in 1974. Springboard is an approved housing counseling regional intermediary by the U.S. Dept. of Housing & Urban Development, and is accredited by the Council on Accreditation signifying the highest standards in the industry for agency governance, fiscal integrity, counselor certification and service delivery policies. For more information on Springboard, please visit their web site at

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