Fort Lee, New Jersey (PRWEB) November 08, 2013
H2O Wireless is proud to announce it’s a recipient of the 2013 Oboshi Award in recognition of its customer relations management activities in the prepaid telecommunications industry. The Oboshi Award is one of the most prestigious Best Practices Awards in the industry and it’s awarded annually by the CRM Association of Japan. Previous winners of the CRM Association’s Best Practices Award include Panasonic, Shiseido, NEC Fielding (the IT consulting division of NEC Global), and the Japanese divisions of Coca-Cola, Hewlett Packard, Microsoft, and Subway.
This year, H2O Wireless was selected as a winner for its commitment to understanding the needs of its consumers and for delivering the most comprehensive telecommunication solutions to them. This includes survey and analysis of H2O subscribers, 24/7 bilingual customer support, major plan upgrades, deeper involvement in community events, and relaying consumer feedback from H2O's call centers to the rest of the company. All these activities resulted in H2O Wireless being selected for the Oboshi Award, which is named for the Chairman of CRM Association of Japan, Kouji Oboshi.
H2O plans to take this momentum and carry it into 2014, where the company will further improve the products and services it offers to its valued customers.
About H2O® Wireless
H2O® Wireless offers no-contract wireless services for every need and budget on nation’s largest and most reliable GSM, CDMA and 3G/4G networks. Get unlimited domestic and international talk and text, data, pay-per-use plans and more with phones from every major brand. Or, use H2O® Wireless with your existing iPhone, Android or other smartphone with H2O SIM Starter Kit – all with no activation, overages or hidden fees. Find H2O® Wireless at over 100,000 retailers nationwide including Best Buy or visit http://www.H2OWirelessNow.com. H2O® Wireless is a Locus Telecommunications brand.
About Locus Telecommunications, Inc.
Headquartered in Fort Lee, New Jersey, Locus Telecommunications has been an industry leader for nearly three decades, with proven offerings in long distance, prepaid wireless, point-of-sale and carrier services within U.S. Today, Locus has more than 200 employees, serves more than million customers, maintains a national distribution network that spans over 100,000 retailers and generates more than billion network minutes each month. Throughout its growth, the company has kept its focus on its customers while always staying ahead of the curve – with advanced technology that meets consumers’ emerging needs and affordable services to save them money. Locus is a subsidiary of KDDI, a $40-billion leading global carrier. http://www.locustelecom.com.
About KDDI Corporation
Based in Tokyo, Japan, KDDI Corporation is a leading global communication service provider with a proven track record of quality and reliability in 170 countries worldwide. KDDI has 100 offices in 26 countries in the world, and more than 18,000 employees. KDDI offers quality services and effective solutions for both consumer and business partners. KDDI’s brand “au” delivers mobile and fixed-line services facilitating convenient and effortless communication experience for consumers. With multitude of and ever-expanding ICT realm ranging from FMC networks to data centers, applications and security strategies strengthen KDDI’s business clients. KDDI group strives forth another step closer to become a truly global company through diversity, integration and persistent expansion into international community. http://global.kddi.com/.