Coin Laundry Association Releases 2013 Laundry Industry Survey

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Annual industry survey from the Coin Laundry Association helps laundromat owners better run their businesses.

“How does my laundry business stack up? What can I expect from an investment in a self-service laundry?"

The Coin Laundry Association can help answer these and other crucial questions on the minds of every store owner and potential investor – with the recent release of its 2013 Industry Survey.

This annual publication contains both national and regional averages, essentially creating a profile of self-service laundries in the United States. Industry professionals can use this information to piece together the “typical” laundry owner’s challenges, services and opportunities. Everything from the percentage of card-operated stores to expansion plans is covered within this survey.

“The results contained in this survey are critical for self-service laundry owners and distributors,” explained CLA President and CEO Brian Wallace. “This tool establishes a solid benchmark for comparing everything from monthly revenue per square foot to average rent on both a national and regional level.”

The CLA commissions Readex, Inc., a nationally recognized independent research company, to conduct this annual industry-wide survey of self-service laundry owners. The findings were taken from respondents indicating their organizations own at least one self-service laundry facility, and the results represent a population of more than 9,000 stores.

Some of the key statistics included in the 17th annual CLA Industry Survey are:

  •     The nature of the respondents’ jobs
  •     The type and size of the store, including ancillary services offered and number of machines
  •     The number of self-service laundries owned, planned to be built, and planned to be purchased by the respondents’ organizations
  •     The biggest problems the respondents face in the industry
  •     Store operations, including hours open, number of employees and employee wages
  •     Store financial information, including current vend prices, expectations for price increases, rent per month, gross revenues and net profit

“Understanding this data will enable laundry owners and distributors to make smart decisions regarding their businesses and their customers,” Wallace noted.

CLA members can gain free access to the results and data interpretation from this year’s Industry Survey by visiting, and it can be purchased for $99 by non-members at

About The Coin Laundry Association
Established in 1960, the Coin Laundry Association is the only national trade organization that services the self-service laundry industry. The association’s primary goal is to advance the industry for laundry owners and their business partners, along with the consumers that benefit from using a local laundry. The association supports the industry through research, legislative initiatives, educational and networking opportunities, and business support. The CLA currently counts approximately 2,300 store owners/investors among its membership.

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