First-class service and support for Petrotest customers

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Anton Paar is offering a free one-off calibration and maintenance for former Petrotest instruments.

Petrotest, the German-based company which is well-known for its Rapid Small Scale Oxidation Tester (RSSOT) PetroOxy, was acquired by the Austrian instrument manufacturer Anton Paar in 2012. Starting in July 2013, the blue of Petrotest’s logo and corporate design has been gradually making way for Anton Paar’s red and silver. This is not the only change for Petrotest customers, in future they will profit from Anton Paar’s first-class service and support.

First-class service and support

Petrotest customers will now benefit from Anton Paar's high-quality service and support. Anton Paar’s comprehensive network of sales partners and 20 subsidiaries around the world means that customers are close to an experienced local team, providing service, application support and training without delay. All Anton Paar service engineers are trained and authorized by Anton Paar. They use only certified test equipment to check and adjust the instruments, ensuring the highest levels of accuracy and reliability. For the lifetime of the instrument, experts are available to help with application support and method development.

Heinz Kindlhofer, General Manager of the new subsidiary, explains: “Anton Paar's strength lies in its innovative approach and reliable service. Twenty per cent of annual turnover is invested in R&D and whole teams are dedicated to product development, to “inventing” in the truest sense, in fact. Once in the field, Anton Paar’s instruments are well-known for their unbelievable robustness. They run for years and when service or application support is needed, an expert is close by, ready to come to the customer’s site.”

Free calibration and maintenance

To welcome former Petrotest customers to the Anton Paar Group, Anton Paar is offering a free one-off calibration and maintenance for former Petrotest instruments currently in the product range and earlier product versions of these instruments.

  •     Safety inspection
  •     Full functional check
  •     Firmware and software update, if available and requested
  •     Full documentation of instrument data before and after service
  •     Either on-site or depot-based service for minimal downtime

This offer is for a one-off calibration and maintenance and is valid until March 31, 2014.

To obtain your free one-off calibration and maintenance, visit http://www.anton-paar.com/static/free-calibration-and-maintenance/.

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Angela Meringolo
Anton Paar Ltd
since: 05/2012
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Anton Paar UK & Ireland

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