COMLINK’s customer service is much more personalized and accessible than any of the companies we’ve dealt with.
East Lansing, MI (PRWEB) November 12, 2013
Network, voice, and cloud services provider COMLINK announced today that healthcare-focused IT provider Mnemonix Technology Consulting has relocated its facilities to COMLINK’s state-of-the-art datacenter in Grand Rapids, Michigan.
Mnemonix specializes in providing managed services to facilities such as doctors’ offices and healthcare clinics, and required facilities that met the stringent regulatory and security specifications of its customer base. The organization was also seeking a higher level of reliability and commitment to service and support.
“We simply weren’t getting the reliability and security we needed for our healthcare clients, and the features of COMLINK’s facility gave us the confidence we required to provide services in this critical sector,” said Andy Weisman, principal of Mnemonix Technology Consulting. “Support is a huge differentiation. When we’re having a problem, we can get through to the people who can act and make a decision to fix things. COMLINK’s customer service is much more personalized and accessible than any of the companies we’ve dealt with.”
COMLINK’s Grand Rapids datacenter, encased entirely in concrete, features redundant 800Kva MTU generators along with ActivePower dual flywheel UPS systems. These N+1 redundant systems ensure clean, efficient, uninterruptable power to every cabinet, customer, and application. The datacenter provides comprehensive services that extend the IT infrastructure of a broad range of businesses into a more efficient virtual environment.
The facility also provides unparalleled reliability and advanced security to comply with the Health Insurance Portability and Accountability Act (HIPAA) by enabling on-site physical security requirements (including video surveillance), 24x7x365 on-site monitoring by COMLINK’s Network Management Center, and 99.999% percent guaranteed uptime service level agreements (SLAs).
“We are thrilled to welcome Mnemonix as an anchor tenant in our Grand Rapids datacenter and a prime example of the way our facility is custom-designed to meet the requirements of companies serving the healthcare sector,” said Barry Raterink, Vice President of Business Development for COMLINK. “Our datacenter not only meets regulatory requirements and provides a high level of security and reliability, it also gives companies like Mnemonix access to the high-speed transport capabilities that will make its customers more efficient and improve the quality of care they are able to provide.”
COMLINK recently announced the completion of a HIPAA-compliant network constructed to connect healthcare facilities throughout Michigan, as well as the launch of its Medisphere division to support healthcare providers throughout the Midwest with secure and reliable high-speed network services. COMLINK’s healthcare network was initially constructed as part of the Rural Health Care Pilot Program (RHCPP), a federal government initiative that was conceived in 2006 to provide an infrastructure to connect rural healthcare providers to their urban counterparts.
To learn more about COMLINK’s services call (855) 410-5750, email info@comlink.net or visit http://www.comlink.net.
About COMLINK
With DATACENTERS that host clients residing in over 100 countries, COMLINK is a leading provider of CLOUD SERVICES, dedicated and virtual private servers, storage, and colocation all CONNECTED over a private, protected Ethernet backbone with bandwidths up to 100Gb. Using our private fiber network and multiple certified datacenters (HIPAA, SSAE 16, PCI) strategically located, COMLINK can provide your business with redundant (Hot) servers, granular backup and restore capabilities, and a true disaster recovery and business continuity plan.
COMLINK’s rapidly expanding fiber optic network is headquartered in Michigan and extends throughout the Midwest; with over 5,500 miles of fiber and metro rings extending throughout the areas major markets. COMLINK’s Network Management Center is manned 24X7x365 to ensure the security of our network, the reliability of our services, and satisfaction for our clients. COMLINK also provides leading edge services such as Optical Wave, Ethernet, DS1, DS3, OCx, and DSL. COMLINK offers the premier neutral Access and Local Tandem in Michigan. In addition COMLINK offers an array of Voice services; PRI, SIP, Long Distance, Conferencing and Hosted VoIP.
For more information, please visit http://www.comlink.net or follow COMLINK on
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Media Contact:
Rebecca Girard
rgirard(at)comlink(dot)net