Cleveland, OH (PRWEB) November 08, 2013
Metro Property Services was looking for a property management software solution that would not only provide a user-friendly interface to streamline their property management process, but also improve the tenant communications process. After examining the competition and learning of the tight integration between MRI Tenant Connect, MRI Workspeed, and Commercial Management, Metro Property Services knew that MRI Software was the best choice for their business.
MRI Tenant Connect is a solution designed to meet the increased demand for property managers to provide their tenants with a “self-service” or “self-help” online customer portal. Clients can make payments, enter sales data, review account status and history, and initiate service requests via an easy to maintain, fully brandable and secure tenant portal. With MRI Tenant Connect, clients can access and manage their accounts 24 hours a day, 7 days a week, and staff can then focus on activities more important than fielding phone calls about balances, account history, and sales numbers.
“We wanted to be able to have a central portal for each property, regardless of the number of tenants,” said Kevin McNulty, Director at Metro Property Services. “The communication capabilities of Tenant Connect as well as the mobile functionality of Workspeed will enable us to effectively extend our office hours and interact with our tenants on a daily basis.”
MRI Workspeed empowers tenants, managers, and the building staff to interact on a single, flexible, rule-based platform. Featuring a Web-based interface, user-friendly online hub where tenants, property managers, and engineers can submit and view the status of a maintenance request, and the ability to schedule preventive maintenance tasks, MRI Workspeed combines the benefits of mobile communication and workflow automation. In fact, Workspeed Mobile allows all key functionality to be performed in the field, all from the convenience of the user’s Android™, iPhone®, and BlackBerry® devices.
“Our solutions are designed to work with all portfolio sizes, and grow alongside the business,” said Ron Kolz, Chief Sales Officer at MRI Software. “Metro will be able to interact with the tenants on all of their properties via our secure tenant portal, all while enjoying the configurability and flexibility that MRI prides itself on.”
For more information about MRI Software’s commercial software, please visit our website.
About MRI Software
MRI offers property management software solutions to the global real estate management and investment industries. As a leading provider of real estate enterprise software applications and hosted solutions, MRI serves the global multifamily and commercial property industries, helping them improve their bottom line and maximize their returns on their diverse business portfolios. MRI leverages its more than 40 years in business to develop long-term successful relationships with its clients. For more information, please visit http://www.mrisoftware.com.
About Metro Property Services
Metro Property Services tailors each management program to its property and the greater community it serves. Experienced commercial management professionals are committed to maintaining a responsive, flexible organization and employing the most effective operational management systems to enhance property performance and meet the needs of our clients. Our culture allows us to offer our clients the powerful resources of a large organization combined with strong, local market expertise.