Sales Teams Gain Helping Hand with New Virtual Assistant Nuiku

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Nuiku Launches Professional Virtual Assistant App that Reacts to Touch and Voice

www.nuiku.com

Nuiku launches virtual assistant app for sales

We've taken the power of natural language input and artificial intelligence technologies and focused them on sales professionals and the sales domain. This gives us a level of accuracy that is missing in current virtual assistant services.

Nuiku, the virtual assistant technology that lets professionals do their jobs via their mobile phones, today announced the release of Nuiku for Sales, the company’s first proprietary app designed to make sales people more efficient and effective while working from a mobile device. Nuiku allows sales people to use their voice to update and get answers from back-end CRM systems; proactively delivers information ahead of customer meetings; and is constantly learning and analyzing on behalf of the user.

Nuiku for Sales is now available in the App Store for iPhone, with other platforms to be released in the future. The app is also integrated with Salesforce and available for download on the AppExchange. Nuiku will be showing off Nuiku for Sales at the upcoming Dreamforce 2013 in San Francisco, November 18-21. Nuiku will be in booth N1031 in Cloud Expo North.

Prior to Nuiku for Sales, updates to CRM systems were incredibly tedious and difficult to manage on a mobile device. In addition, gathering information ahead of customer meetings was painful and time consuming. By integrating directly with Salesforce, as well as information from the user’s phone including calendar, location, dialer, and contacts, Nuiku for Sales allows a salesperson to spend more time with customers and less time getting prepared, updating notes or keeping track of next steps.

“Ask any seasoned salesperson, and they will tell you the part of the job they hate is updating the CRM system for management,” said Sean Thompson, CEO and co-founder of Nuiku. “Sales managers want the data and sales people have always resisted. With Nuiku, it’s like every sales person has a personal assistant with them on their mobile device to instantly and painlessly provide the updates.”

Before a meeting, Nuiku for Sales provides a meeting briefing that contains all the information about the company and the people involved including sales history, activity history, prior meeting notes, and open actions. After a meeting, Nuiku prompts the sales person for notes and next actions. All the sales person needs to do is speak or type updates into Nuiku and the virtual assistant automatically updates CRM and keeps track of next steps.

"We've taken the power of natural language input and artificial intelligence technologies and focused them on sales professionals and the sales domain. This gives us a level of accuracy that is missing in current virtual assistant services," said Bill Baker, CTO of Nuiku. "With Nuiku for Sales, we've built an app that uses the language of the industry to accurately interpret the users' intent. We've built enterprise-class connectivity that integrates with our customers' CRM systems, even if those systems contain customizations. Connectivity will also include social sites (LinkedIn, Facebook, Twitter), Web and other systems sales people use to get the job done. And we've built a learning engine so that the Nuiku virtual assistant grows and adapts itself to the user over time."

Nuiku for Sales is the company’s first step towards deploying every professional with a role-specific virtual assistant. Nuiku will begin rolling out apps for other functions, including services, marketing, supplier management, HR, and finance starting in 2014. Companies interested in participating in testing these upcoming versions of Nuiku should visit the website and sign up the waiting list. For more information, please sign up for the newsletter.

About Nuiku
Nuiku is a virtual assistant technology that lets professionals do their jobs via their mobile phones. By combining Natural Language Processing and Artificial Intelligence, Nuiku creates apps that understand voice, connect to backend systems of record and constantly learn and analyze. While other virtual assistants can retrieve directions to the nearest coffee shop, they are limited to these types of simplistic responses. Only Nuiku’s NLP engine understands the words professionals use and has the ability to translate those words into meaningful actions. Find Nuiku in the iPhone app store or visit the Nuiku website.

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Andrea Vuturo Hawley

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