RevSpring's April Wilson to Speak on Innovative Ways to Reach Patients and Measure Account Follow Up at MAPAM

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Educational Seminar Covers New Techniques to Optimize Revenue Cycle Processes

April Wilson, Director of Analytic Products at RevSpring, will bring her passion for data analysis and testing to the Massachusetts Association of Patient Account Managers [MAPAM] November Conference. Wilson’s session, titled, “Ten Innovative Ways to Think about Reaching Your Audience,” will give healthcare professionals new techniques to optimize some of their current revenue cycle processes.

During her presentation, Wilson will cover five ways a health system can better reach its patient population and five metrics that help measure patient communication performance (and how to calculate them). The session will include a short walkthrough of free online tools that attendees can start utilizing in their organizations right away.

The conference, called “Tips to make your job easier, simpler, cheaper, and faster!” will give revenue cycle professionals and their staff new strategies to excel in 2014. Speakers include Wilson, and seasoned healthcare professionals Kathy Franco-Anthony and Joan Menard. Held at the Holiday Inn in Marlboro, Massachusetts, the meeting is on Thursday, November 21. Event details and registration information can be found online at

Massachusetts Association of Patient Account Managers (MAPAM) was formed by a group of forward-thinking individuals who saw a need for creating a forum for its members to provide and receive educational material and to have an "unending flow of new information and ideas that are patient accounts." MAPAM, its Board and members have been driven by that educational mission since the organization’s inception.

About RevSpring
RevSpring facilitates over one billion customer interactions annually. It serves a large and diverse customer base across the healthcare, receivables management, financial services, home services and other end-markets. Its core service offerings include data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines.

RevSpring was formed by the merger of DANTOM Systems, PSC Info Group, Data Image and BestBill.

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Derek Stein
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