Neudesic Drives Employee Engagement with Newest Version of Social Business Software

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Customized Gamification Enables Creation of Badges for Achievement Recognition; Allows Manual or Automated Award Designations Based on Configurable Criteria

Screen shot of Neudesic Pulse 4.1 gamification feature

Customizable gamification builds on Neudesic’s recently announced Skills & Expertise feature to create a more comprehensive view of employees and what motivates them.

'When employees are singled out for their contributions, they have a deeper sense of pride and a greater stake in the outcome,' said Ramin Vosough, vice president, product sales and marketing, Neudesic.

Neudesic Pulse has integrated gamification features within its Pulse 4.1 social business software. With human capital management (HCM) and employee engagement functionality, Pulse now enables the customization of ‘badges’ to automatically or manually award individuals who have met various performance criteria.

According to industry research firm Gartner, Inc., “The fastest-growing segment of gamification is internal-facing enterprise uses, in which it is deployed to increase employee engagement in areas like training, innovation management, collaboration and employee performance.” (Hype Cycle for Social Software, 2013, July 2013, Jeffrey Mann)

Through badging or gamification within social collaboration software, an employer and its employees can distinguish an individual for accomplishments such as completing an objective, showing a positive attitude or delivering consistent performance. This incentive approach is designed to engage users to take action through fun and challenging methods, and is often used as a means to change behavior, develop skills or drive innovation — all key components to HCM.

“Employee recognition is a powerful tool that can significantly impact a company’s bottom line,” said Ramin Vosough, vice president, product sales and marketing, Neudesic. “Whether it’s peer-to-peer or management-to-employee, acknowledgement of a job well-done can chart the course for future success and job satisfaction. When employees are singled out for their contributions, they have a deeper sense of pride and a greater stake in the outcome. As a result, they are more engaged, willing to put forth the effort and happier in the workplace.”

With Pulse 4.1, Neudesic is the first to offer a flexible solution to gamification, with complete control over badge configuration, UI, audience, etc. Management is now able to customize awards to their business, corporate culture and employee initiatives. In addition, badges can be issued manually or automatically based on configurable criteria such as milestones, activity or participation level.

Integration with LOB systems enables Pulse-generated badges based on disparate system attributes like a particular BI KPI. Via a ‘monetary’ approach, the earning of points allows the purchase and gifting of each badge. This puts greater worth on the badge itself, as the giver must ‘spend’ his/her own points in order to award the badge.

Gamification builds on Neudesic’s recently announced Skills & Expertise feature to create a more comprehensive view of employees and what motivates them. With Pulse, enterprise users concerned about security or regulations—such as those in the banking, legal and healthcare industries—have an on-premise server in which their data is contained behind the firewall.

Pulse 4.1 Availability
Neudesic Pulse 4.1 is now available to the general public. To learn more or to set up a demonstration, visit the Pulse website or email pulseinfo(at)neudesic(dot)com.

About Neudesic
Neudesic is the trusted technology partner in business innovation, delivering impactful business results to clients through leading-edge technologies, innovative solutions and strategic alliances. Founded in 2002 and headquartered in Irvine, Calif., Neudesic is a privately held company, serving clients globally from offices across the United States. For more information, visit http://www.neudesic.com.

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Sylvia Chansler
Neudesic
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