Wentworth-Douglass Hospital Selects PatientKeeper Charge Capture and Sign-Out Software

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New Hampshire community hospital partners with PatientKeeper to streamline billing and clinical workflows, and prepare for ICD-10.

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The decision to move from paper to electronic charge capture was driven by our billing and coding department, which was looking for a more efficient process, especially with ICD-10 coming.

PatientKeeper® Inc., a leading provider of healthcare applications for physicians, today announced that Wentworth-Douglass Hospital, one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine, has selected PatientKeeper Charge Capture™ and PatientKeeper Sign-Out™ software. Wentworth-Douglass will deploy PatientKeeper as a hosted solution for inpatient professional charge capture, initially by hospitalists and intensivists at the 178-bed facility in Dover, New Hampshire. In addition, providers will use PatientKeeper to ensure more efficient and accurate patient hand-offs between shifts, eliminating the need to manually transcribe information and the associated risk of errors.

PatientKeeper Charge Capture software provides an ICD-10 ready automated billing workflow that easily fits a clinician's work style. PatientKeeper’s highly configurable system supports workflows in all care settings and all specialties. The software offers flexible access on PCs, laptops, smartphones and tablets, and comes with IMO (Intelligent Medical Objects) so physicians can enter their charges with familiar, clinician-friendly words and phrases rather than obscure billing terminology.

PatientKeeper Sign-Out is integrated with all applications, including the user’s patient list. It provides a communication tool to support sharing or transferring of patient care responsibility through the use of tasks and configurable data templates that include the data elements needed to facilitate care team coordination.

Wentworth-Douglass is transitioning to PatientKeeper from a paper-based charge capture methodology. The PatientKeeper system will integrate with the hospital’s Siemens Soarian EMR and billing systems.

“The decision to move from paper to electronic charge capture was driven by our billing and coding department, which was looking for a more efficient process, especially with ICD-10 coming,” said Lynda Powers, Director of IT & Healthcare Informatics at Wentworth-Douglass. “Similarly, physicians found their paper-based hand-off process clumsy and cumbersome; they literally had to manually cut and paste pieces of paper to create their sign-out sheets. PatientKeeper will solve those problems and improve the process.”

When the PatientKeeper system is fully implemented, more than 50 physicians will use it, including hospitalists, intensivists, cardiologists and palliative care specialists.

“We are pleased that Wentworth-Douglass has chosen PatientKeeper as its partner in physician automation,” Paul Brient, PatientKeeper’s president and CEO, said. “Transforming charge capture into an electronic process is a critical step in readying healthcare provider organizations for ICD-10.”

About PatientKeeper
PatientKeeper® Inc. is a leading provider of healthcare applications for physicians, and KLAS’s 2012 Category Leader in “Clinical Portals/Aggregation”. PatientKeeper’s highly intuitive software streamlines physician workflow to improve productivity and patient care. PatientKeeper’s CPOE, physician documentation, electronic charge capture and other applications run on desktop and laptop computers and popular handheld devices and tablets. PatientKeeper’s software integrates with existing healthcare information systems to create the most effective solution for driving physician adoption of technology, meeting Meaningful Use, and transitioning to ICD-10. For more information about PatientKeeper, which is headquartered near Boston, Mass., visit http://www.patientkeeper.com or call 781-373-6100.

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