NoWait Helps You Make the Most of Your Time During the Busy Holidays

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Wait in One Less Line on the Busiest Shopping Day of the Year by Dining at Restaurants Using the Seating Management System NoWait

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The majority of people who visit malls and shopping centers during this busy season are going to be looking for a place to eat and the last thing they want to do is wait in another line.

Anyone who has waited for hours outside malls and in front of store check-out counters during Black Friday knows that every minute counts during one of the busiest shopping days of the year. To save time - and stay sane - this year’s smart shoppers can wait in one less line by dining at restaurants using NoWait, an iPad-based wait list and seating management tool that allows diners to track their place in the restaurant wait line from their cell phones and texts them when their table is ready.

With thousands of restaurants across the country using NoWait, including major national chains like TGI Fridays, Chili’s, Texas Roadhouse, Buffalo Wild Wings and thousands of other restaurants across the country, shoppers are sure to find the service wherever they are.

In addition to the long lines expected during Black Friday, NoWait’s data collected from restaurants last year actually also shows even longer waits on the days leading up to Thanksgiving, so even those trying to get their shopping done early, should expect longer than usual lines, and can save time at restaurants using NoWait.    

“The majority of people who visit malls and shopping centers during this busy season are going to be looking for a place to eat and the last thing they want to do is wait in another line,” said NoWait CEO Ware Sykes. “With many of these restaurants using NoWait, at least the dining experience they have that day will be more organized and efficient.”    

Whether the goal is to stay away from yet another long, crowded wait line that day, or spend every minute possible on shopping, avoiding restaurant lines and crowds of people with buzzers in their hands will ensure a much more pleasant holiday experience.

How NoWait It Works: Diners who walk into a restaurant using NoWait give their cell phone numbers to a restaurant. They then receive a text message to their cell phones with a link that quotes an accurate estimated wait times (calculated with a proprietary algorithm developed by NoWait) and allows diners to view the queue and their place in the wait line. Diners can also communicate directly with the restaurant about their party.

In the first quarter of 2014, NoWait plans to launch a consumer-facing app nationally (it has already launched a version of the app locally in Pittsburgh, where the startup was founded) that allows diners to view wait times of nearby restaurants and remotely add their name to the wait list.

Having seated more than 21 million diners across the country, NoWait is constantly striving to offer the most up-to-date technologies, tools and services for restaurant front-of-house management. The NoWait restaurant app contains custom floor maps, two-way messaging opportunities with clients and, most recently, a quote time feature that uses a proprietary algorithm to accurately predict restaurant wait times for walk-in parties.

More information on NoWait can be found at

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Vanessa Santos
Evyn Block Communications
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