ECM is the overarching strategy for managing all business information through its entire lifecycle, with a goal of optimized efficiency and productivity.
El Paso, Texas (PRWEB) November 15, 2013
Enterprise Content Management (ECM)—the strategies, methods and tools used to capture, manage, deliver and preserve business information—is the topic of a new explainer video released today by DATAMARK, Inc., a leading provider of global business services to Fortune 500 companies and government organizations.
ECM is the overarching strategy for managing all business information through its entire lifecycle, with a goal of optimized efficiency and productivity. For example, with paper-based processes, information typically arrives at a company’s mail center as a form or correspondence. It is then scanned into a digital image and processed with automated classification, data capture and business process software, manually processed, or a combination of both. After the business process is complete, the original paperwork, digital images and associated data are stored, managed and disposed of as required.
“Enterprise Content Management, or ECM, is an industry term that accurately describes DATAMARK’s role in the services we provide for our clients,” said DATAMARK Marketing Coordinator David Peregrino. “We do much more than manage mail centers and provide data entry services--our Business Engineering teams respond to clients’ needs with a holistic, “big-picture” strategy for process improvement, and that’s what ECM is all about.”
DATAMARK, Inc. is a leading business process outsourcing company specializing in high-volume digital mailroom management, document processing, document management, bilingual customer contact centers and business process consulting for Fortune 500 firms and other large organizations.
Headquartered in El Paso, Texas, DATAMARK employs nearly 2,200 people in its U.S., Mexico and India facilities. For more information, visit http://www.datamark.net. Follow industry news and trends at DATAMARK's Outsourcing Insights blog at http://www.datamark.net/blog.